AI Chatbot for Magento and Adobe Commerce That Closes Sales
An online salesperson built for Magento and Adobe Commerce. One-click Connect from the admin, no credentials to paste. Reads configurable products, multi-store views, MSI stock. Closes sales 24/7 in 65+ languages.
Capped at $59/month
Default cap, adjustable from your dashboard
Approved on Adobe Commerce Marketplace
Verified by review team
No training on your data
GDPR-compliant, zero-retention
65+ languages
Cross-language search
Safe to try on a live store
Doesn't touch your theme or checkout
Widget + REST sync. No template patches.
Test Connection before any data leaves
Dry-run verifies the link from admin.
Disable from the same admin screen
Reversible in one click if it isn't a fit.
What Your Magento Customers Get
Your shoppers don't care about store views or message queues. They care about finding the right configurable, getting answers fast, and reaching a real person when the salesperson can't help.
The right child, not just the configurable parent
"Size 42 blue, in stock, under 150" returns the exact variant with its attributes and stock. No hunting through configurable swatches.
Shipping and policy answers in 65+ languages
Pulled from your CMS pages per store view (shipping, returns, sizing). Answered in the customer's language at 2am, so your support team stays focused on the hard tickets.
Hands off to your team with full context
No "please hold while I find someone." The full conversation, customer intent, and suggested next steps land with your team. They pick up without repeating questions.
For your developer: how it runs on Magento
Magento is not WordPress. Its complexity (indexers, message queues, store views, MSI, B2B) is the reason it runs stores at scale, and the reason most chat tools break when you plug them in. The Emporiqa module respects Magento's architecture instead of working around it.
Fight with indexers
In-process tools compete with Magento's indexers during rebuilds.
B2B data leaks
Chat tools passing B2B context to third-party LLMs are a compliance risk.
Configurables flatten
Most tools sync only the parent, lose attribute options and per-child stock.
How Emporiqa runs differently
- Message queue sync runs asynchronously, decoupled from admin and rebuilds
- Only catalog data reaches us, no B2B context
- Configurable, bundle, grouped products supported
- Store-view-aware: each view maps to language and scope
Add the Magento Chat Module in Three Steps
Install, click Connect, send your catalog. No credentials to copy from one tab to another.
Install the module
Install via Composer from the Adobe Commerce Marketplace, then run bin/magento setup:upgrade and bin/magento setup:di:compile.
Click Connect
Open Emporiqa → Sync Dashboard in the admin sidebar. The Welcome card asks for two things: which store views to sync and which attribute holds the brand. Pick them, click Connect to Emporiqa, sign in (or sign up free), pick the store to link. Credentials are written back automatically. Already have credentials? Use Stores → Configuration → Emporiqa → Manual credentials (advanced).
Send your catalog
Back on the Sync Dashboard the Welcome card flips to Connected. Click Send my catalog. Products and CMS pages publish to Magento's MessageQueue and ship to Emporiqa in the background. The widget goes live on every enabled store view.
Screenshots, configuration reference, B2B setup, and troubleshooting.
Built for How Magento Works
Configurables, bundles, store views, MSI, B2B. All handled.
Configurable products
Configurable plus children sync. Attribute options (size, color) preserved. Customers search for specific variants naturally.
Bundle & grouped
Bundle products sync with all their options. Grouped products sync with their members. Tier pricing preserved where defined.
Multi-store view
Each store view maps to a language and catalog scope. Products in multiple views consolidate. No duplicates in search.
Bounded background delivery
Every product, page, stock, and order event publishes to Magento's native MessageQueue. A background consumer ships events to Emporiqa, so admin saves and checkout never wait on outbound HTTP.
MSI-aware
Reads resolved salable quantities per source selection. Out-of-stock children are surfaced correctly to shoppers.
B2B-safe
Only catalog data syncs. No customer data, no tier-customer mappings, no company data reaches the language model.
Hybrid product search
Vector + BM25. Finds by meaning and exact match (SKU, brand, attribute).
Cart operations in chat
Customers add products to the cart inside the chat. When they're ready, the widget sends them to your Magento checkout.
Conversion tracking
Attributed revenue, funnel, and usage. Data you can report up the chain.
Visual search
Shoppers upload a photo (something they saw on social, a style they like) and the chat finds the closest match in your Magento catalog.
Install free with $25 of credit
Pay $0.25 per conversation past the credit. Capped at $59/month by default. No trial deadline, no card needed at signup.
Pay-as-you-go
Self-serve
$0.25 per conversation
30,000 products · cap defaults to $59/mo · no card needed at signup
Enterprise
Large catalogs
–
Up to 100,000 products · custom rates · SLA
Both plans: unlimited team members, full analytics, 65+ languages, AI model costs included, cancel anytime.
See full pricing detailsMagento Chatbot: Common Questions
Quick answers. Full Magento FAQ →
Does it work with Adobe Commerce (B2B and Cloud)?
Yes. The module runs on Magento 2.4.4+ and Adobe Commerce. Only public catalog data reaches the salesperson; customer-specific B2B pricing, shared catalogs, and authenticated SKUs stay behind login on your store.
How does it handle large catalogs?
Sync runs through Magento's native queue system. Bulk indexing happens in the background in configurable batches so catalog rebuilds and imports don't stall.
Configurable, bundle, grouped products, and MSI?
All supported. Configurable products sync with child simple products and attribute options. Bundle and grouped products preserve their structure. MSI (Multi-Source Inventory) reads resolved salable quantities per source.
Does Emporiqa Work for My Magento Store?
Twenty common store types. The chatbot reads your Magento catalog the same way for each; the right shopper queries depend on what you sell.
Read More
Magento Chat Integration: Message Queue Sync for Catalogs at Scale
Architecture under the hood of the Magento module: queues, MSI, store views.
Buying Guide: Five Questions Before You Install
How to evaluate a chat assistant for a large Magento catalog.
Chat Assistant ROI: Real Numbers
The numbers stakeholders care about: attributed revenue, funnel rates, payback.
Which kind of store do you run?
The same chat engine, tuned for twenty store verticals. Each page lists the questions shoppers in that category ask and how the salesperson answers them from your catalog.
Add Emporiqa to Your Magento Store
Three paths. Pick whichever fits where you are today.
Install free with $25 credit · No card needed at signup · No trial deadline · $0.25/conv
What happens when it can't answer?
Every chatbot has limits. Emporiqa's fallback is built in, not bolted on.
It says so
Low-confidence questions get a candid "I'm not sure, let me get someone" instead of a guess. No fabricated answers, no made-up policies.
Hands over to your team
Escalation includes the full conversation, the shopper's cart, and the question that stumped the chat. Your team picks up where it left off.
You see every one
Every low-confidence escalation lands on your dashboard so you can refine catalog content, FAQ entries, or store policies that the chat couldn't find.