Official module on Adobe Commerce Marketplace

AI Chatbot for Magento and Adobe Commerce That Closes Sales

An online salesperson built for Magento and Adobe Commerce. One-click Connect from the admin, no credentials to paste. Reads configurable products, multi-store views, MSI stock. Closes sales 24/7 in 65+ languages.

Capped at $59/month

Default cap, adjustable from your dashboard

Approved on Adobe Commerce Marketplace

Verified by review team

No training on your data

GDPR-compliant, EU company

65+ languages

Cross-language search

Safe to try on a live store

Doesn't touch your theme or checkout

Widget + REST sync. No template patches.

Test Connection before any data leaves

Dry-run verifies the link from admin.

Disable from the same admin screen

Reversible in one click if it isn't a fit.

See unedited answers from the demo The demo runs on an electronics catalog and behaves the same on yours.

The Emporiqa chat answering a shopper who asked for something this shop does not stock. The reply says plainly that the shop does not sell it, names the kind of shop it is, and asks what the shopper came in for. Quick replies underneath offer a way back into the catalog.
Ask it for something the shop does not sell. It says so instead of inventing one.
The Emporiqa dashboard for a demo store. A sidebar lists Dashboard, Test your chat, Settings, Billing and invoices, Members, Products, Pages, Conversations and Activity. A green pill says the chat is live on the shop. A billing row shows the spend so far this period against the monthly cap and how many conversations were billed. Coloured alerts count the customers waiting for a person and the low-rated conversations to review. Below, a Revenue and conversions panel puts revenue from chat beside total revenue, with cart to checkout and checkout to purchase rates and a bar for each step of the funnel.
Revenue from chat beside total, spend against your cap, and who is waiting.

What Your Magento Customers Get

Your shoppers don't care about store views or message queues. They care about finding the right configurable and getting answers fast.

The exact child variant, with stock and attributes

"Size 42 blue, in stock, under 150" returns the exact variant with its attributes and stock. No hunting through configurable swatches.

Shipping and policy answers in 65+ languages

Pulled from your CMS pages per store view (shipping, returns, sizing). Answered in the customer's language at 2am, so your support team stays focused on the hard tickets.

For your developer: how it runs on Magento

Magento is not WordPress. Its complexity (indexers, message queues, store views, MSI, B2B) is the reason it runs stores at scale, and the reason most chat tools break when you plug them in. The Emporiqa module respects Magento's architecture instead of working around it.

Fight with indexers

In-process tools compete with Magento's indexers during rebuilds.

B2B data leaks

Chat tools passing B2B context to third-party LLMs are a compliance risk.

Configurables flatten

Most tools sync only the parent, lose attribute options and per-child stock.

How Emporiqa runs differently

  • Message queue sync runs asynchronously, decoupled from admin and rebuilds
  • Only catalog data reaches us, no B2B context
  • Configurable, bundle, grouped products supported
  • Store-view-aware: each view maps to language and scope

Add the Magento Chat Module in Three Steps

Install, click Connect, send your catalog. No credentials to copy from one tab to another.

1

Install the module

Install via Composer from the Adobe Commerce Marketplace, then run bin/magento setup:upgrade and bin/magento setup:di:compile.

2

Click Connect

Open Emporiqa → Sync Dashboard in the admin sidebar. The Welcome card asks for two things: which store views to sync and which attribute holds the brand. Pick them, click Connect to Emporiqa, sign in (or sign up free), pick the store to link. Credentials are written back automatically. Already have credentials? Use Stores → Configuration → Emporiqa → Manual credentials (advanced).

3

Send your catalog

Back on the Sync Dashboard the Welcome card flips to Connected. Click Send my catalog. Products and CMS pages ship to Emporiqa in the background, so the admin stays responsive. The widget goes live on every enabled store view.

Built for How Magento Works

Configurables, bundles, store views, MSI, B2B. All handled.

Configurable products

Configurable plus children sync. Attribute options (size, color) preserved. Customers search for specific variants by size, color, or SKU.

Bundle & grouped

Bundle products sync with all their options. Grouped products sync with their members. Tier pricing preserved where defined.

Multi-store view

Each store view maps to a language and catalog scope. Products in multiple views consolidate. No duplicates in search.

MSI-aware

Reads resolved salable quantities per source selection. Out-of-stock children are surfaced correctly to shoppers.

B2B-safe

Only catalog data reaches the language model. Customer records, B2B pricing tiers, and company data stay on your store.

Search by meaning

Matches on meaning, not exact words. A second pass reorders the shortlist so the best fit lands first. SKU, brand, and attribute lookups still work.

Cart operations in chat

Customers add products to the cart inside the chat. When they're ready, the widget sends them to your Magento checkout.

Conversion tracking

Attributed revenue, funnel, and usage. Data you can report up the chain.

Live chat you can step into, without staffing a desk

Anyone on your team can open a live conversation and step into it, not only the ones that asked for help. While a person is in the chat, the AI stops and lets them talk. A shopper can ask for a person at any time as well. On a Magento catalog the questions that deserve a human are often the ones that carry the most money, a B2B quantity or a bulk order, and your people can take those over the moment they see them. The conversation is billed once, at the shopper's first message, so bringing in a person costs you nothing extra.

Visual search

Shoppers upload a photo (something they saw on social, a style they like) and the chat finds the closest match in your Magento catalog.

Start free with $25 of credit

Pay $0.25 per conversation past the credit. Capped at $59/month by default. No trial deadline, no card needed at signup.

$25 credit on signup

Pay-as-you-go

Self-serve

$0.25 per conversation

100,000 products · cap defaults to $59/mo · no card needed at signup

Enterprise

Large catalogs

Custom

Up to 500,000 products · custom rates · SLA

Both plans: a conversation is billed once, at the shopper's first message. Full analytics, 65+ languages, AI model costs included, cancel anytime.

See full pricing details

Add Emporiqa to Your Magento Store

Pick whichever fits where you are today.

Start free with $25 credit · No card needed at signup · No trial deadline · $0.25/conv

When it isn't sure, and when you step in

It says so, and offers to bring in someone from your team. The shopper decides. You can also step into any live conversation yourself, not only the ones that asked for help.

It says so

Low-confidence questions get a candid "I'm not sure, let me get someone" instead of a guess. Ask it for a product you do not sell and it says so, instead of inventing one.

Someone from your team can step in

They arrive with the whole conversation already on screen, and pick up from there. While a person is in the conversation, the chat stops and lets them talk.

You see every one

Every one of these lands on your dashboard, so you can fill the gap in your catalog content, FAQ entries, or store policies.