Chatbot for Food & Supplement Stores

Questions your shoppers type every day

Real queries from food, supplements & nutrition stores. The chat reads your product data, recommends the right item, and handles these questions without a human in the loop.

is this gluten-free

does this contain soy or lactose

is the protein certified organic

how many capsules per day

Where food, supplements & nutrition stores lose shoppers

Three pain patterns your category runs into, and what they cost you.

Ingredient and allergen checks

Shoppers with dietary needs read every label. They ask specific questions and expect precise answers, not marketing paragraphs.

Certifications matter

Organic, vegan, non-GMO, halal, kosher. Buyers filter on these. If the chat cannot answer, they go to a competitor who can.

Medical questions you cannot answer

People ask if a supplement helps their condition. Your store cannot answer that legally, and the chat has to refuse without breaking the conversation.

How Emporiqa fits this category

No scripted flows or FAQ training. The salesperson uses your product data.

Quotes the product description

Ingredients, allergens and certifications are read word for word from your product page. The chat does not summarise or reinterpret.

Sticks to your product text

When a shopper asks if a product treats a condition, the chat answers from your product page and offers a human handoff instead of inventing a health claim.

Dosage from the label

If the recommended dosage is on the product page, the chat repeats it. If it is not, the chat says so and hands off to your team.

Multilingual for EU stores

Selling across DACH, Nordics or Southern Europe. Shoppers ask in their language and get replies based on your catalog.

Works with your platform

Official plugins for six open-source e-commerce platforms. Install from your marketplace, paste the credentials, run the sync.

Install free with $25 of credit

Pay $0.25 per conversation past the credit. Capped at $59/month by default. No trial deadline, no card needed at signup.

$25 credit on signup

Pay-as-you-go

Self-serve

$0.25 per conversation

30,000 products · cap defaults to $59/mo · no card needed at signup

Enterprise

Large catalogs

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Up to 100,000 products · custom rates · SLA

Both plans: unlimited team members, full analytics, 65+ languages, AI model costs included, cancel anytime.

See full pricing details

Category FAQ

Questions store owners in this category ask us.

Will the chat give medical advice?

No. The chat answers from your product description only. For treatment questions, it offers a human handoff instead of inventing a claim.

Does it work with Shopware for DACH stores?

Yes. Shopware 6 is supported. Given German regulation is strict, the refusal behaviour on health claims matters for DACH operators.

Can it handle subscription products?

Yes. If your store sells recurring supplement boxes, the chat explains the subscription terms and cancellation rules from your policy text.

What about allergen questions?

The chat uses the allergen field from the product description. If a shopper asks about an allergen you have not disclosed, the chat hands off.

Which platform do you run?

Food, Supplements & Nutrition Stores on six open-source platforms. The chatbot reads the same kinds of catalog data on each (variations, stock, descriptions) but the platform-specific terminology and integration path differ.

Does Emporiqa work for a WooCommerce food or supplements store?

Yes. Answers ingredient and certification queries like 'vegan protein powder with no soy' or 'gluten-free options under 30 euros'. Does not invent medical, allergen, or dosing advice; those questions hand off to your team. Allergen flags from your product descriptions are honored. See the WooCommerce integration page →

Does Emporiqa work for a Magento food or supplements store?

Yes. Answers ingredient and certification queries like 'vegan protein powder with no soy' or 'gluten-free options under 30 euros'. Does not invent medical, allergen, or dosing advice; those questions hand off to your team. Allergen flags from your product descriptions are honored. See the Magento integration page →

Does Emporiqa work for a PrestaShop food or supplements store?

Yes. Answers ingredient and certification queries like 'vegan protein powder with no soy' or 'gluten-free options under 30 euros'. Does not invent medical, allergen, or dosing advice; those questions hand off to your team. Allergen flags from your product descriptions are honored. See the PrestaShop integration page →

Does Emporiqa work for a Drupal Commerce food or supplements store?

Yes. Answers ingredient and certification queries like 'vegan protein powder with no soy' or 'gluten-free options under 30 euros'. Does not invent medical, allergen, or dosing advice; those questions hand off to your team. Allergen flags from your product descriptions are honored. See the Drupal Commerce integration page →

Does Emporiqa work for a Shopware 6 food or supplements store?

Yes. Answers ingredient and certification queries like 'vegan protein powder with no soy' or 'gluten-free options under 30 euros'. Does not invent medical, allergen, or dosing advice; those questions hand off to your team. Allergen flags from your product descriptions are honored. See the Shopware 6 integration page →

Does Emporiqa work for a Sylius food or supplements store?

Yes. Answers ingredient and certification queries like 'vegan protein powder with no soy' or 'gluten-free options under 30 euros'. Does not invent medical, allergen, or dosing advice; those questions hand off to your team. Allergen flags from your product descriptions are honored. See the Sylius integration page →