B2B & Wholesale Stores

AI chatbot for B2B and wholesale ecommerce stores that answers from your catalog

A B2B buyer might ask about minimum order quantities, credit terms, or what 500 units cost them. A signed-in buyer sees their own prices, from your shop; anonymous visitors see public prices only, and account questions go to your sales team.

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Hosted in Germany, EU company No training on your data Built by a CTO (Vodafone, Ferrero)

Questions your shoppers might type

The kind of question a shopper might send b2b & wholesale stores. The chat reads your product data, recommends the right item, and answers these on its own. You can step into any live conversation whenever you want.

what is the minimum order quantity

do you offer net 30 terms

can I get a quote on 500 units

is there a trade discount for resellers

Where b2b & wholesale stores lose shoppers

Three pain patterns your category runs into, and what they cost you.

MOQ and bulk questions

Minimums, pack sizes and pallet quantities come up before the quote request. A reply that takes two days rarely still finds the deal open.

Tier pricing is sensitive

A trade buyer who sees the retail price emails sales instead of ordering, and tier prices and contract rates must never reach anonymous visitors. A chat that guesses here is a risk to your business.

Long SKU catalogs

B2B stores carry thousands of SKUs, and the way in is a code, a partial name, or an old reference. Category trees do not solve that.

When a buyer asks the minimum order for a pallet, the MOQ and the price break come from the catalog and the order goes in. The account that would have emailed and waited checks out the same visit.

How Emporiqa fits this category

No scripted flows or FAQ training. The chat uses your product data.

Each buyer sees their own price

A signed-in buyer sees the prices your shop gives their account: customer group, trade and customer prices, quantity breaks. Anonymous visitors get public products and public prices only.

Handles MOQ and pack questions

If your products expose minimum order quantities, pack sizes and pallet units, the chat quotes them directly from the product data.

Quote requests to sales

When a buyer asks for a quote on 500 units or credit terms, the chat collects contact details and offers to put your sales team on the conversation, with full context.

Fast SKU search

A buyer pastes a long SKU or a partial code, the chat returns the matching product from your catalog, with specs and the minimum order.

Works with your platform

Official plugins for six self-hosted e-commerce platforms. Install from your marketplace, link your store, run the sync. One-click connect on WooCommerce, PrestaShop, Magento and Shopware; two credentials on Drupal Commerce and Sylius.

Your first 100 conversations are free, once

A $25 signup credit covers them, no card needed. After that, $0.25 per conversation (excl. VAT), up to a monthly limit you choose. No trial deadline.

First 100 conversations free

Per conversation

Self-serve

$0.25 per conversation, excl. VAT

100,000 products · a monthly limit you set · no card needed at signup

Enterprise

Large catalogs

Custom

Up to 500,000 products · custom rates · SLA

Both plans: a conversation is billed once, at the shopper's first message. Full analytics, AI model costs included, cancel anytime.

See full pricing details

Category FAQ

Questions store owners in this category tend to have.

Can the chat see our B2B tier prices?

Yes, for a signed-in buyer: the chat asks your shop what that buyer pays (customer group, trade and customer prices, quantity breaks) and shows those prices on the cards and in quotes. Anonymous visitors see public prices only. It needs the current Emporiqa plugin; the setup guide for your platform names the version.

Does it work with Magento B2B?

Yes. The chat reads your public catalog, and a signed-in buyer sees the price Magento gives their customer group, tier prices and catalog price rules included. Adobe Commerce B2B company accounts and shared catalogs are not supported yet.

What about Sylius for custom B2B builds?

Sylius is supported. Public catalog, taxons and product attributes sync into the chat, and a signed-in customer sees the price your shop calculates for them.

Can it collect quote requests?

Yes. Add the ready-made Quote request rule in Settings > Rules: when a buyer asks for a volume quote, the chat collects the products, quantity and an email, emails them to your sales team, and tells the buyer when to expect a reply.

Which platform do you run?

B2B & Wholesale Stores on six self-hosted platforms. The chatbot reads the same kinds of catalog data on each (variations, stock, descriptions) but the platform-specific terminology and integration path differ.

Does Emporiqa work for a WooCommerce B2B or wholesale store?

Yes: pack sizes, MOQ and tier breaks from WooCommerce sync from your public catalog, and a signed-in buyer sees the prices your shop gives their account (customer group and customer prices, quantity breaks). Anonymous chat shoppers see public prices only. See the WooCommerce integration page →

Does Emporiqa work for a Magento B2B or wholesale store?

Yes: pack sizes, MOQ and tier breaks from Magento sync from your public catalog, and a signed-in buyer sees the prices your shop gives their account (customer group and customer prices, quantity breaks). Anonymous chat shoppers see public prices only. See the Magento integration page →

Does Emporiqa work for a PrestaShop B2B or wholesale store?

Yes: pack sizes, MOQ and tier breaks from PrestaShop sync from your public catalog, and a signed-in buyer sees the prices your shop gives their account (customer group and customer prices, quantity breaks). Anonymous chat shoppers see public prices only. See the PrestaShop integration page →

Does Emporiqa work for a Drupal Commerce B2B or wholesale store?

Yes: pack sizes, MOQ and tier breaks from Drupal Commerce sync from your public catalog, and a signed-in buyer sees the prices your shop gives their account (customer group and customer prices, quantity breaks). Anonymous chat shoppers see public prices only. See the Drupal Commerce integration page →

Does Emporiqa work for a Shopware 6 B2B or wholesale store?

Yes: pack sizes, MOQ and tier breaks from Shopware 6 sync from your public catalog, and a signed-in buyer sees the prices your shop gives their account (customer group and customer prices, quantity breaks). Anonymous chat shoppers see public prices only. See the Shopware 6 integration page →

Does Emporiqa work for a Sylius B2B or wholesale store?

Yes: pack sizes, MOQ and tier breaks from Sylius sync from your public catalog, and a signed-in buyer sees the prices your shop gives their account (customer group and customer prices, quantity breaks). Anonymous chat shoppers see public prices only. See the Sylius integration page →