AI chatbot for jewelry and watches stores that answers from your catalog
Jewelry carts carry high value, and the last questions decide them. A shopper might ask about ring size, gemstone origin, the certificate, engraving or insured shipping. The chat answers from your product data and routes valuation questions to your team.
Questions your shoppers might type
The kind of question a shopper might send jewelry & watches stores. The chat reads your product data, recommends the right item, and answers these on its own. You can step into any live conversation whenever you want.
what is the ring size in EU
does this come with a diamond certificate
can I engrave initials on the inside
is the shipping insured for a 3000 euro watch
Where jewelry & watches stores lose shoppers
Three pain patterns your category runs into, and what they cost you.
Size questions with real stakes
Ring size, wrist size, chain length. Nobody paying four figures guesses. If the page does not answer, the shopper messages you or leaves.
Certificates and authenticity
Diamond grading, hallmark, serial number, warranty card. Which certificate ships with the piece and who issued it is a question that comes before the commitment.
Engraving and gift logistics
Personalisation, gift wrapping, signed card, insured delivery by a date. These are the last-step questions that decide the sale.
When someone buying an engagement ring asks how to read her partner's size, the sizing guidance comes from the product page and the order goes through. The ring fits, so the gift lands instead of coming back for a resize.
How Emporiqa fits this category
No scripted flows or FAQ training. The chat uses your product data.
Reads size and material fields
Ring size, metal, carat, stone and chain length are pulled from your catalog. The chat quotes the exact value instead of pointing at a size guide.
Quotes the certificate details
If the product page lists GIA, IGI or in-house certification, the chat repeats the issuer and the grading verbatim. No invented grading, no guessed provenance.
Engraving and gift options
Put your engraving rules and gift-wrap options on a store page, or write them on the Pages screen. The chat explains character limits, extra days and cost per piece.
Hands off high-value questions
When a shopper asks for valuation, resizing or after-sales repair, the chat captures the details and offers a person from your team, with full context.
Works with your platform
Official plugins for six self-hosted e-commerce platforms. Install from your marketplace, link your store, run the sync. One-click connect on WooCommerce, PrestaShop, Magento and Shopware; two credentials on Drupal Commerce and Sylius.
Your first 100 conversations are free, once
A $25 signup credit covers them, no card needed. After that, $0.25 per conversation (excl. VAT), up to a monthly limit you choose. No trial deadline.
Per conversation
Self-serve
$0.25 per conversation, excl. VAT
100,000 products · a monthly limit you set · no card needed at signup
Enterprise
Large catalogs
Custom
Up to 500,000 products · custom rates · SLA
Both plans: a conversation is billed once, at the shopper's first message. Full analytics, AI model costs included, cancel anytime.
See full pricing detailsCategory FAQ
Questions store owners in this category tend to have.
Does it handle PrestaShop combinations for size, metal and stone?
Yes. PrestaShop combinations across ring size, metal type and stone sync in. Stock and price per combination are exposed to the chat.
Can it work with Magento configurable products for watches?
Yes. Magento configurable products with multi-attribute variants (case size, bracelet, dial) are supported, and the chat answers per variant.
What about WooCommerce jewelry stores?
Supported. WooCommerce variations, attributes and custom fields for carat, clarity and hallmark are read by the chat.
Can the chat promise an insurance value?
No. Sylius or any backend insurance rules stay on your side. The chat quotes what the product page says about shipping coverage and hands off for custom valuation.
Which platform do you run?
Jewelry & Watches Stores on six self-hosted platforms. The chatbot reads the same kinds of catalog data on each (variations, stock, descriptions) but the platform-specific terminology and integration path differ.
Does Emporiqa work for a WooCommerce jewelry or watches store?
Yes. Reads ring sizes, gemstone, metal, and certification attributes from WooCommerce. Answers queries like 'engagement ring under 1000 euros size 6' or 'is engraving available on this watch'. Insured-shipping and certificate options are read from product pages, not invented. See the WooCommerce integration page →
Does Emporiqa work for a Magento jewelry or watches store?
Yes. Reads ring sizes, gemstone, metal, and certification attributes from Magento. Answers queries like 'engagement ring under 1000 euros size 6' or 'is engraving available on this watch'. Insured-shipping and certificate options are read from product pages, not invented. See the Magento integration page →
Does Emporiqa work for a PrestaShop jewelry or watches store?
Yes. Reads ring sizes, gemstone, metal, and certification attributes from PrestaShop. Answers queries like 'engagement ring under 1000 euros size 6' or 'is engraving available on this watch'. Insured-shipping and certificate options are read from product pages, not invented. See the PrestaShop integration page →
Does Emporiqa work for a Drupal Commerce jewelry or watches store?
Yes. Reads ring sizes, gemstone, metal, and certification attributes from Drupal Commerce. Answers queries like 'engagement ring under 1000 euros size 6' or 'is engraving available on this watch'. Insured-shipping and certificate options are read from product pages, not invented. See the Drupal Commerce integration page →
Does Emporiqa work for a Shopware 6 jewelry or watches store?
Yes. Reads ring sizes, gemstone, metal, and certification attributes from Shopware 6. Answers queries like 'engagement ring under 1000 euros size 6' or 'is engraving available on this watch'. Insured-shipping and certificate options are read from product pages, not invented. See the Shopware 6 integration page →
Does Emporiqa work for a Sylius jewelry or watches store?
Yes. Reads ring sizes, gemstone, metal, and certification attributes from Sylius. Answers queries like 'engagement ring under 1000 euros size 6' or 'is engraving available on this watch'. Insured-shipping and certificate options are read from product pages, not invented. See the Sylius integration page →
Other store categories
Try it on your store
Connect your products and see the chat answer shopper questions from your own catalog.
Your dashboard shows what each conversation led to. Your first 100 conversations are free, once, so your own numbers decide.
- $25 signup credit
- $0.25 a conversation, up to a limit you choose
- No card required