AI Chatbot & E-commerce Blog

Notes from building the AI chatbot that closes sales. Product thinking, integration deep-dives, and lessons from shoppers and store owners.

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Why a Per-Resolution AI Chatbot Costs You More As It Gets Better
AI & E-commerce

Why a Per-Resolution AI Chatbot Costs You More As It Gets Better

Per-resolution chatbot pricing bills you every time the bot answers a question. The better it gets, the more questions it resolves, and the bigger your bill. This post explains the four common pricing models in plain terms and shows why a flat per-conversation rate keeps your worst case predictable.

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AI chat handoff to a human agent: the operational layer
AI & E-commerce

AI chat handoff to a human agent: the operational layer

Connecting a customer to a human takes thirty lines of code. Making that handoff land cleanly (emails, business hours, transfers, what the customer sees while waiting) is the product. Here's what I built into Emporiqa's handoff after watching how stores use it day-to-day.

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AI Chatbot for Shopware 6: Plugin Integration Guide
Platform Guide

AI Chatbot for Shopware 6: Plugin Integration Guide

Shopware is the go-to platform in the DACH market. German buyers expect precision. Here's what a webhook-based chat assistant looks like for Shopware 6, including message queues, sales channel mapping, and service decoration.

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PrestaShop Chat Assistant: Integration Guide for Store Owners
Platform Guide

PrestaShop Chat Assistant: Integration Guide for Store Owners

PrestaShop powers tens of thousands of stores across France, Spain, Italy, and Latin America. Few chat tools integrate at the product catalog level. Here's what a webhook-based chat assistant looks like for PrestaShop, including combination handling, deferred sending, and what it doesn't do.

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AI Chat Assistant for Magento 2 and Adobe Commerce
Platform Guides

AI Chat Assistant for Magento 2 and Adobe Commerce

Magento stores run 10,000+ products across multiple store views and languages. A FAQ page can't handle that. I built a native module that syncs your catalog and lets a chat assistant answer questions about your actual inventory.

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Chatbot Conversion Tracking: How to Prove Your ROI
AI & E-commerce

Chatbot Conversion Tracking: How to Prove Your ROI

Every chatbot vendor claims conversion lifts but nobody shows the data. Emporiqa's conversion tracking links chat sessions to cart additions and completed purchases, so you can prove ROI with real numbers instead of industry benchmarks.

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