AI Chatbot for Shopware That Closes Sales
An online salesperson built for Shopware. Cross-language search and sales-channel aware, with multi-currency support. Closes sales 24/7 in 65+ languages.
Install the plugin via Composer (composer require emporiqa/shopware-plugin) or the GitHub release zip. The Shopware Store listing is pending review; the plugin is production-ready.
Capped at $59/month
Default cap, adjustable from your dashboard
Shopware Store
Install via Composer or GitHub
No training on your data
GDPR-compliant, EU company
65+ languages
Cross-language search
Safe to try on a live store
Doesn't touch your theme or checkout
Widget + REST sync. No template patches.
Test Connection before any data leaves
Dry-run verifies the link from admin.
Disable from the same admin screen
Reversible in one click if it isn't a fit.
See unedited answers from the demo The demo runs on an electronics catalog and behaves the same on yours.
What Your Shopware Customers Get
Your shoppers don't care about sales channels or message queues. They care about finding what they need in their language and getting answers fast.
The right product in the customer's language
"Warme Jacke unter 200 €" returns the insulated jackets from your German catalog, and from the English one too if translations overlap. Cross-language search is built in.
Shipping and policy answers in 65+ languages
Pulled from your CMS pages (shipping, returns, sizing) scoped to the sales channel the customer is shopping on. Correct answers at 2am, quiet inbox.
For your developer: how it runs on Shopware
Shopware is message-queue-driven, sales-channel-aware, and built for multi-language DACH commerce. The Emporiqa plugin plays by Shopware's rules (message queue, sales channels, service decoration) rather than working around them.
Fight the message queue
Tools bypassing Shopware's queue break silently on big imports.
Sales channels ignored
Channel-scoped visibility gets flattened; wrong products surface.
No cross-language search
Keyword-only tools can't match across DACH language catalogs.
How Emporiqa runs differently
- Message-queue sync: async, batched, observable
- Sales-channel-aware per-channel catalog scope
- Cross-language search for DACH stores out of the box
- Service decoration for customization, no forking
- Standard Symfony service decoration: change filtering, enrichment and events without forking
Three Steps to Live
Install, configure, sync.
Install the plugin
Install with composer require emporiqa/shopware-plugin, or upload the GitHub release zip under Extensions > My extensions. Not yet on the Shopware Store.
Connect with one click
Settings → Plugins → Emporiqa. Click Connect to Emporiqa. A signed handshake links your store to your Emporiqa account, so there is no Store ID or Connection Secret to paste. Sales channel scope auto-detected.
Sync and go live
Start the bulk sync from the admin. The catalog streams across in the background and the widget goes live.
Built for How Shopware Works
Sales channels, multi-currency, cross-language search, DACH-ready.
Message-queue sync
Shopware's native queue handles sync asynchronously. Admin operations stay fast under load.
Sales channel scopes
Per-channel visibility, pricing, and language. Customers on channel A never see channel B's catalog.
Multi-currency
Multiple currencies per sales channel. The salesperson shows the right currency to the right shopper.
Cross-language search
DACH-ready. German query finds English products. 65+ languages supported.
Search by meaning
Matches on meaning, not exact words. A second pass reorders the shortlist so the best fit lands first. Exact SKU lookups still work.
Cart operations in chat
Customers add products to the cart inside the chat. When they're ready, the widget sends them to your Shopware checkout.
Conversion tracking
Attributed revenue, funnel data, ratings. Transparent reporting.
Live chat you can step into, without staffing a desk
Anyone on your team can open a live conversation and step into it, not only the ones that asked for help. While a person is in the chat, the AI stops and lets them talk. A shopper can ask for a person at any time as well. Shopware stores usually have a service team behind them. They can take a conversation while the shopper is still on the page, instead of answering a ticket the next morning. The conversation is billed once, at the shopper's first message, so bringing in a person costs you nothing extra.
Visual search
Shoppers upload a photo (something they saw on social, a style they like) and the chat finds the closest match in your Shopware catalog.
Start free with $25 of credit
Pay $0.25 per conversation past the credit. Capped at $59/month by default. No trial deadline, no card needed at signup.
Pay-as-you-go
Self-serve
$0.25 per conversation
100,000 products · cap defaults to $59/mo · no card needed at signup
Enterprise
Large catalogs
Custom
Up to 500,000 products · custom rates · SLA
Both plans: a conversation is billed once, at the shopper's first message. Full analytics, 65+ languages, AI model costs included, cancel anytime.
See full pricing detailsDoes Emporiqa Work for My Shopware Store?
Twenty common store types. The chatbot reads your Shopware catalog the same way for each; the right shopper queries depend on what you sell.
Add Emporiqa to Your Shopware Store
Pick whichever fits where you are today.
Start free with $25 credit · No card needed at signup · No trial deadline · $0.25/conv
Also worth reading
Best AI chatbot for Shopware 6: how to chooseWhen it isn't sure, and when you step in
It says so, and offers to bring in someone from your team. The shopper decides. You can also step into any live conversation yourself, not only the ones that asked for help.
It says so
Low-confidence questions get a candid "I'm not sure, let me get someone" instead of a guess. Ask it for a product you do not sell and it says so, instead of inventing one.
Someone from your team can step in
They arrive with the whole conversation already on screen, and pick up from there. While a person is in the conversation, the chat stops and lets them talk.
You see every one
Every one of these lands on your dashboard, so you can fill the gap in your catalog content, FAQ entries, or store policies.