AI Chatbot for Shopware That Closes Sales
An online salesperson built for Shopware. Cross-language search and sales-channel aware, with multi-currency support. Closes sales 24/7 in 65+ languages.
Install the plugin via Composer (composer require emporiqa/shopware-plugin) or the GitHub release zip. The Shopware Store listing is pending review; the plugin is production-ready.
Capped at $59/month
Default cap, adjustable from your dashboard
Shopware Store
Install via Composer or GitHub
No training on your data
GDPR-compliant, zero-retention
65+ languages
Cross-language search
Safe to try on a live store
Doesn't touch your theme or checkout
Widget + REST sync. No template patches.
Test Connection before any data leaves
Dry-run verifies the link from admin.
Disable from the same admin screen
Reversible in one click if it isn't a fit.
See unedited answers from the demo The demo runs on an electronics catalog and behaves the same on yours.
What Your Shopware Customers Get
Your shoppers don't care about sales channels or message queues. They care about finding what they need in their language, getting answers fast, and reaching a real person when the salesperson can't help.
The right product in the customer's language
"Warme Jacke unter 200 €" returns the insulated jackets from your German catalog, and from the English one too if translations overlap. Cross-language search is built in.
Shipping and policy answers in 65+ languages
Pulled from your CMS pages (shipping, returns, sizing) scoped to the sales channel the customer is shopping on. Correct answers at 2am, quiet inbox.
Hands off to your team with full context
No "please hold while I find someone." The full conversation, customer intent, and suggested next steps land with your team. They pick up without repeating questions.
For your developer: how it runs on Shopware
Shopware is message-queue-driven, sales-channel-aware, and built for multi-language DACH commerce. The Emporiqa plugin plays by Shopware's rules (message queue, sales channels, service decoration) rather than working around them.
Fight the message queue
Tools bypassing Shopware's queue break silently on big imports.
Sales channels ignored
Channel-scoped visibility gets flattened; wrong products surface.
No cross-language search
Keyword-only tools can't match across DACH language catalogs.
How Emporiqa runs differently
- Message-queue sync: async, batched, observable
- Sales-channel-aware per-channel catalog scope
- Cross-language search for DACH stores out of the box
- Service decoration for customization, no forking
Three Steps to Live
Install, configure, sync.
Install the plugin
Install with composer require emporiqa/shopware-plugin, or upload the GitHub release zip under Extensions > My extensions. Not yet on the Shopware Store.
Connect with one click
Settings → Plugins → Emporiqa. Click Connect to Emporiqa. A signed handshake links your store to your Emporiqa account, so there is no Store ID or Connection Secret to paste. Sales channel scope auto-detected.
Sync and go live
Run the bulk sync from admin or CLI. Workers stream the catalog. Widget goes live.
CLI commands, sales channel configuration, service decoration, and troubleshooting.
Built for How Shopware Works
Message queue, sales channels, multi-currency, DACH-ready.
Message-queue sync
Shopware's native queue handles sync asynchronously. Admin operations stay fast under load.
Sales channel scopes
Per-channel visibility, pricing, and language. Customers on channel A never see channel B's catalog.
Multi-currency
Multiple currencies per sales channel. The salesperson shows the right currency to the right shopper.
Cross-language search
DACH-ready. German query finds English products. 65+ languages supported.
Service decoration
Standard Symfony service decoration. Customize filtering, enrichment, events without forking.
Search by meaning
Matches on meaning, not exact words. A second pass reorders the shortlist so the best fit lands first. Exact SKU lookups still work.
Cart operations in chat
Customers add products to the cart inside the chat. When they're ready, the widget sends them to your Shopware checkout.
Conversion tracking
Attributed revenue, funnel data, ratings. Transparent reporting.
Live chat and human handoff
Escalation with full conversation context attached. Your team can also take over any chat.
Visual search
Shoppers upload a photo (something they saw on social, a style they like) and the chat finds the closest match in your Shopware catalog.
Start free with $25 of credit
Pay $0.25 per conversation past the credit. Capped at $59/month by default. No trial deadline, no card needed at signup.
Pay-as-you-go
Self-serve
$0.25 per conversation
100,000 products · cap defaults to $59/mo · no card needed at signup
Enterprise
Large catalogs
Custom
Up to 500,000 products · custom rates · SLA
Both plans: unlimited team members, full analytics, 65+ languages, AI model costs included, cancel anytime.
See full pricing detailsTop Questions About Shopware
Quick answers. Full Shopware FAQ →
Does it work with Shopware 6.6 and 6.7?
Yes. The plugin targets Shopware 6.6 and 6.7, running on PHP 8.2 or higher.
Does it support sales channels?
Yes. Each sales channel maps to a distinct scope, preserving per-channel product visibility, pricing, and language. The salesperson returns only the products visible in the shopper's channel.
When will it be on the Shopware Store?
The Shopware Store listing is pending review. The plugin is production-ready today: install via Composer (composer require emporiqa/shopware-plugin) or the GitHub release zip. For setup help, contact us.
Does Emporiqa Work for My Shopware Store?
Twenty common store types. The chatbot reads your Shopware catalog the same way for each; the right shopper queries depend on what you sell.
Read More
Shopware 6 Chat Integration: Message Queue Sync and Sales Channels
How the plugin integrates with Shopware's queue, sales channel scoping, and service decoration.
Cross-Language Chat for DACH Stores
Why DACH stores need cross-language search and how we do it.
The Support-Hours Problem
What happens when customers shop at midnight and support opens at 9.
Which kind of store do you run?
One chat engine, tuned for twenty store verticals. Each page lists the questions shoppers in that category ask and how the salesperson answers them from your catalog.
Add Emporiqa to Your Shopware Store
Three paths. Pick whichever fits where you are today.
Start free with $25 credit · No card needed at signup · No trial deadline · $0.25/conv
Also worth reading
Best AI chatbot for Shopware 6: how to chooseWhat happens when it can't answer?
Every chatbot has limits. Emporiqa's fallback is built in, not bolted on.
It says so
Low-confidence questions get a candid "I'm not sure, let me get someone" instead of a guess. No fabricated answers, no made-up policies.
Hands over to your team
Escalation includes the full conversation, the shopper's cart, and the question that stumped the chat. Your team picks up where it left off.
You see every one
Every low-confidence escalation lands on your dashboard so you can refine catalog content, FAQ entries, or store policies that the chat couldn't find.