The ROI of AI Chatbots: Real Numbers E-commerce Owners Need to See
AI chatbots promise conversion lifts and cost savings. But what do the numbers look like? A data-driven breakdown of real ROI metrics.
Read moreAI Chatbot for E-commerce Stores
The AI chatbot that closes sales.
Finds products from text or a photo, handles objections, and closes the sale. In 65+ languages, grounded in your catalog.
$25 credit on signup, no card needed
Transparent caps and usage rates
Pay-as-you-go at $0.25/conv
Shopper describes what they want. The salesperson recommends the right product.
Shopper asks
→
Adds to cart in chat
→
Revenue attributed
Former Agency CTO
Vodafone, Nestle, Randstad clients
6 native integrations
Official marketplace plugins
No training on your data
GDPR-compliant, zero-retention
65+ languages
Cross-language search
Official plugins, listed on the platforms you already use
Every plugin is reviewed and verified by the platform before listing. Shopware Store listing under review.
What Doing Nothing Costs
Your search bar doesn’t tell you about the shoppers who left silently.
“Gift for dad” → zero results
They close the tab. No email, no bounced page. An anonymous exit in your analytics, and you never knew they were a buyer.
2am question, no reply
A pre-purchase question with no one awake to answer it. The shopper finds the answer somewhere else — and buys there.
The same 20 questions, every week
Shipping. Returns. Sizing. Payment. Time your team types by hand is time that could be selling.
Everything the Chat Can Do
Every feature your customers will use, at a glance. See the full feature walkthrough →
Better Search
Meaning, not just keywords
65+ Languages
Cross-language search
Recommendations
Natural language
Product Comparison
Side by side
Cart Operations
Add, remove, checkout
Proactive Triggers
Behavior-based
Conversion Tracking
Revenue attribution
CSAT Ratings
Post-chat feedback
Human Handoff
Escalates when unsure
Order Tracking
Status checks in chat
Analytics Dashboard
Full funnel data
Native Integrations
6 platforms + any store
Zero Config
Works out of the box
Unlimited Team
No per-seat fees
Custom Branding
Colors, position, avatar
$25 Signup Credit
About 100 free conversations, no card needed
How It Works
Three steps to get started. We can help with the setup.
1
Connect Your Store
Install the official plugin for your platform, or connect any platform via our webhook API. Your products sync automatically so the chat knows your whole catalog.
2
Set Up Your Team & Brand
Add your team members (unlimited at no extra cost), choose your brand colors, and decide where the chat button appears on your website.
3
Start Helping Customers
Add the chat to your website (we'll help). The dashboard shows live conversations, conversion data, and which chats lead to purchases.
Works With Your Platform
Official plugins for the platforms you already use, plus a universal webhook API for everything else
Drupal Commerce
Official module on drupal.org. Products sync automatically.
Magento
Native module for Magento 2 and Adobe Commerce. Handles large catalogs and multi-warehouse inventory.
PrestaShop
Native module. Syncs products and variants automatically.
Shopware
Native plugin. Multi-language, multi-currency, and sales channel support.
Sylius
Official plugin on Packagist. Automatic catalog sync.
WooCommerce
Official plugin on wordpress.org. Products sync automatically.
Using a different platform? Our webhook API works with any e-commerce system.
From the Blog
Practical insights on e-commerce chat — ROI, costs, and whether it's right for your store
Conversion Tracking: Prove Your Chat Assistant Drives Revenue
Track which conversations lead to purchases. See exactly how much revenue your chat assistant generates with end-to-end conversion attribution.
Read more
Is AI Chat Right for Your Store? A Practical Framework
Not every store needs AI chat. Some will see 10x ROI, others will waste money. Here's how to figure out which camp you're in before you spend anything.
Read moreInstall free with $25 of credit
No trial deadline. $0.25 per conversation past the credit. Capped at $59/month by default. No card needed at signup.
$25 signup credit
·
$0.25 per conversation
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$59/mo default monthly cap
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No card needed at signup. Card prompted only when credit runs out.
No surprises on your bill
Try free first
Install free with $25 of credit on signup. About 100 conversations on us. No card needed at signup. Pay-as-you-go at $0.25 per conversation after that.
You set the cap
Default monthly ceiling is $59. Raise it or lower it any time. When the cap is reached, the chat pauses on your storefront for the rest of the period and resumes next billing cycle. Your bill cannot go above your cap unless you say so.
Alerts, not cutoffs
Email alerts at 80%, 100%, and 150% of your cap. When the cap is reached, the chat pauses until next billing cycle. Raise the cap with one click if you need more headroom. Auto-suspend after 12 months of zero activity, with 30 days notice.
Common Questions
What store owners ask before trying Emporiqa.
How long does it take to set up?
Install the plugin for your platform, paste two credentials from your Emporiqa dashboard, and run the catalog sync. That's the whole flow. If you'd rather not handle it yourself, we'll help with the setup — just ask.
What happens when the chat can't answer a shopper?
It hands the conversation to your team with the full chat history, a summary of what the shopper wants, and suggested next steps. Your team picks up in context — no repeating questions.
Do I need a developer to install this?
If you've ever installed a plugin on your store, you can install this one. Most store owners do it themselves. If you'd rather have your developer handle it, the setup docs walk through every step.
I already have a chat tool on my store. Why switch?
If your current chat tool needs scripted flows, can't search your catalog by meaning, or can't show you which conversations closed sales, you're leaving revenue on the table. Open our demo store, ask the chat a messy shopper question, and compare.
What happens if I go over my included conversations?
Nothing surprising happens. The chat pauses on your storefront for the rest of the billing period when the cap is reached, and resumes automatically next cycle. Email alerts at 80%, 100%, and 150% give you time to raise the cap or move to Enterprise pricing if you outgrow Pay-as-you-go.
Try It On Your Store
Install free with $25 of signup credit. Connect your products and see how the salesperson handles real customer questions. No card needed at signup. No trial deadline.
$25 credit on signup · No card needed · No trial deadline · Cancel anytime