The ROI of AI Chatbots: Numbers E-commerce Owners Need to See
AI chatbots promise conversion lifts and cost savings. But what do the numbers look like? A data-driven breakdown of ROI metrics.
Read moreThe AI chatbot that closes sales.
Finds products from text or a photo, handles objections, and closes the sale in 65+ languages. Free for the first 100 conversations, then $0.25 each, capped.
Already convinced? Create your free account → Try the Live Demo →
Approved on 5 official marketplaces
Every plugin is reviewed and verified by the platform before listing. Shopware Store listing under review.
What Doing Nothing Costs
Your search bar doesn’t tell you about the shoppers who left silently.
“Gift for dad” → zero results
They close the tab. No email, no bounced page. An anonymous exit in your analytics, and you never knew they were a buyer.
2am question, no reply
A pre-purchase question with no one awake to answer it. The shopper finds the answer somewhere else, and buys there.
The same 20 questions, every week
Shipping. Returns. Sizing. Payment. Time your team types by hand is time that could be selling.
Features
Every feature your customers will use, at a glance. See the full feature walkthrough →
Product search that understands meaning
Finds the right product by meaning, not keywords. Recommends, compares, and searches in 65+ languages.
Cart and checkout in chat
Add to cart, remove, walk shoppers to checkout. Proactive triggers nudge the undecided at the right moment.
Order tracking and handoff
Customers check order status in chat. Escalates to your team with full context when the salesperson can't help.
Conversion analytics
Revenue attributed to chat, drop-off points, trigger performance. CSAT ratings after every conversation.
Native plugin per platform
Official listings on WordPress.org, Adobe Commerce, PrestaShop Addons, drupal.org, and Packagist. Zero config.
Built for teams
Unlimited team members on every plan. Custom branding: colors, four widget positions, and per-language title and greeting match your store.
How it works
Three steps to get started. We can help with the setup.
1
Connect Your Store
Install the official plugin for your platform, or connect any platform via our webhook API. Your products sync automatically so the chat knows your whole catalog.
2
Set Up Your Team & Brand
Add your team members (unlimited at no extra cost), choose your brand colors, and decide where the chat button appears on your website.
3
Start Helping Customers
Add the chat to your website (we'll help). The dashboard shows live conversations, conversion data, and which chats lead to purchases.
Supported platforms
Official plugins for the platforms you already use, plus a universal webhook API for everything else
Drupal Commerce
Official module on drupal.org. Products sync automatically.
Magento
Native module for Magento 2 and Adobe Commerce. Handles large catalogs and multi-warehouse inventory.
PrestaShop
Native module. Syncs products and variants automatically.
Shopware
Native plugin. Multi-language, multi-currency, and sales channel support.
Sylius
Official plugin on Packagist. Automatic catalog sync.
WooCommerce
Official plugin on wordpress.org. Products sync automatically.
Using a different platform? Our webhook API works with any e-commerce system.
Pricing
No trial deadline. $0.25 per conversation past the credit. Capped at $59/month by default. No card needed at signup.
$25 (≈ 23 €) signup credit
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$0.25 (≈ 0,23 €) per conversation
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$59/mo (≈ 54 €) default monthly cap
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No card needed at signup. Card prompted only when credit runs out.
No surprises on your bill
Try free first
Install free with $25 of credit on signup. About 100 conversations on us. No card needed at signup. Pay-as-you-go at $0.25 per conversation after that.
You set the cap
Default monthly ceiling is $59. Raise it or lower it any time. When the cap is reached, the chat pauses on your storefront for the rest of the period and resumes next billing cycle. Your bill cannot go above your cap unless you say so.
Alerts, not cutoffs
Email alerts at 80%, 100%, and 150% of your cap. When the cap is reached, the chat pauses until next billing cycle. Raise the cap with one click if you need more headroom. Auto-suspend after 12 months of zero activity, with 30 days notice.
FAQ
What store owners ask before trying Emporiqa.
How long does it take to set up?
Install the plugin for your platform, link your store, and run the catalog sync. On WooCommerce and PrestaShop the connection is one click, no credentials to paste. On other platforms it's two credentials from your Emporiqa dashboard. Either way, that's the whole flow. If you'd rather not handle it yourself, we'll help with the setup. Just ask.
What happens when the chat can't answer a shopper?
It hands the conversation to your team with the full chat history, a summary of what the shopper wants, and suggested next steps. Your team picks up in context, no repeating questions.
Do I need a developer to install this?
If you've ever installed a plugin on your store, you can install this one. Most store owners do it themselves. If you'd rather have your developer handle it, the setup docs walk through every step.
I already have a chat tool on my store. Why switch?
If your current chat tool needs scripted flows, can't search your catalog by meaning, or can't show you which conversations closed sales, you're leaving revenue on the table. Open our demo store, ask the chat a messy shopper question, and compare.
What happens if I go over my included conversations?
Nothing surprising happens. The chat pauses on your storefront for the rest of the billing period when the cap is reached, and resumes automatically next cycle. Email alerts at 80%, 100%, and 150% give you time to raise the cap or move to Enterprise pricing if you outgrow Pay-as-you-go.
Blog
Practical insights on e-commerce chat: ROI, costs, and whether it's right for your store
Conversion Tracking: Prove Your Chat Assistant Drives Revenue
Track which conversations lead to purchases. See exactly how much revenue your chat assistant generates with end-to-end conversion attribution.
Read more
What an AI chatbot costs per conversation
Per-message and per-conversation billing explained, with the line items that move your bill and how to estimate your monthly spend before you install.
Read moreWhat happens when it can't answer?
Every chatbot has limits. Emporiqa's fallback is built in, not bolted on.
It says so
Low-confidence questions get a candid "I'm not sure, let me get someone" instead of a guess. No fabricated answers, no made-up policies.
Hands over to your team
Escalation includes the full conversation, the shopper's cart, and the question that stumped the chat. Your team picks up where it left off.
You see every one
Every low-confidence escalation lands on your dashboard so you can refine catalog content, FAQ entries, or store policies that the chat couldn't find.
Try It On Your Store
Connect your products and watch the salesperson handle shopper questions on your catalog.
Your dashboard shows what each conversation led to. After about 100 free conversations, your own numbers decide.
- $25 signup credit
- $0.25/conversation, capped
- No card required