What's new

We opened a proof page with unedited answers from the live demo that you can rerun yourself, including asking for a product the store does not sell to watch it say so instead of inventing one.

The Shopware 6 plugin is available: Shopware stores add the chat via Composer or GitHub while the Shopware Store listing is in review.

Shoppers can now upload a photo and get the closest match from your own catalog, not just search by typing.

Connecting a WooCommerce, Magento, or PrestaShop store is now one click from inside the plugin, with nothing to copy or paste.

Shoppers can rate a chat, and when a question needs a person the conversation hands off to your team more smoothly.

The chat can now open on its own at the right moment, for example when a shopper lingers on a product or looks ready to leave.

Shoppers can add products to the cart and move to checkout inside the chat, without leaving the conversation.

You can now see the sales the chat took part in, so the revenue it helps close shows up in your numbers.

Emporiqa went live with plugins for the main store platforms and answers in 65+ languages from day one.