About Emporiqa

Walk into a good physical shop and a salesperson greets you, learns what you need, shows you two or three options, talks through the trade-offs, and rings up the sale. Walk into most online shops and you're on your own with a search bar.

The gap I kept running into was never technology. It was staffing. No store owner can keep a trained salesperson on every page around the clock, in the languages their shoppers type.

So I took the job the physical shop never lost and built it into the online one, myself, with experienced colleagues advising me in their fields. Emporiqa reads your catalog, answers shoppers in their own language, recommends with reasoning, handles the objections your team hears every day, suggests the right size or variation, and walks them to checkout. A shopper can ask for a person at any time, and it brings one in with the whole conversation. You can also step into any live conversation yourself, not only the ones that asked for help. While you are in it, the chat stops and lets you talk.

It's an AI chatbot in the category sense, and a salesperson in behavior. Built for the shops most SaaS tools skip.