AI Chatbot With Visual Search for E-commerce
An AI chatbot with visual search lets a shopper upload a photo and get back the matching or closest product from your catalog, instead of guessing search words. Emporiqa includes visual search on every plan, across WooCommerce, Magento, PrestaShop, Drupal Commerce, and Sylius, and bills $0.25 per conversation with the AI model cost included.
Shoppers often know what they want when they see it but cannot name it. They have a photo of a lamp, a dress, or a part, and typing the right words is hard. Visual search closes that gap: the shopper uploads the photo and the chat returns the matching item from your catalog, or the closest one you stock. Most e-commerce chatbots do not offer it.
What visual search adds to a store chatbot
| What to compare | Text-only chatbots | Emporiqa |
|---|---|---|
| Photo upload | Not supported | Shopper uploads a photo in the chat |
| What comes back | Nothing, or a text re-prompt | The matching catalog item, or the closest one you stock |
| When the shopper cannot name it | Dead end | Photo finds the product anyway |
| Platforms | Usually one platform | WooCommerce, Magento, PrestaShop, Drupal Commerce, Sylius |
| Included or add-on | Rarely available at all | Included on every plan, no extra fee |
| Pricing | Seat plan plus separate AI bill | $0.25 per conversation, AI included |
How visual search works for a shopper
The shopper opens the chat and uploads a photo. The chat reads the image, searches your catalog, and returns the product that matches, or the closest item you stock when there is no exact match. From there it behaves like the rest of the conversation: it answers questions, suggests a variation, and adds the item to the cart. The shopper never has to find the right search words.
Where it helps most
Visual search earns its place in stores where shoppers recognize a look but lack the vocabulary: fashion and apparel, furniture and decor, lighting, spare parts, and jewelry. A shopper screenshots an item they saw elsewhere, uploads it, and the chat points to the closest match in your catalog, turning an image into a product page and a cart.
Included, across five platforms
Visual search is part of Emporiqa on every plan, with no separate fee, and works on WooCommerce, Magento and Adobe Commerce, PrestaShop, Drupal Commerce, and Sylius. You pay $0.25 per conversation with the AI model cost included, start with $25 of signup credit and no card, and cap monthly spend at a ceiling you set.
Questions store owners ask
What is an AI chatbot with visual search?
It is a store chatbot that lets a shopper upload a photo and returns the matching or closest product from your catalog, instead of relying on the shopper to type the right search words. Emporiqa includes visual search on every plan.
Which platforms support visual search?
Emporiqa's visual search works on WooCommerce, Magento and Adobe Commerce, PrestaShop, Drupal Commerce, and Sylius. It is included on every plan with no extra fee.
What happens if there is no exact match?
The chat returns the closest product you stock and continues the conversation, suggesting variations or related items, so the shopper still reaches a product page rather than a dead end.
Does visual search cost extra?
No. It is part of every plan. You pay $0.25 per conversation with the AI model cost included, and there is no separate fee for visual search.
Let shoppers search your store with a photo
Create a free account with $25 of signup credit, about 100 conversations, no card. Visual search is included on every plan.