Official module on PrestaShop Addons Marketplace

AI Chatbot for PrestaShop That Closes Sales

An online salesperson built for PrestaShop. One-click install from your back office, no credentials to paste. Reads combinations, specific prices, multi-shop catalogs. Closes sales 24/7 in 65+ languages.

Capped at $59/month

Default cap, adjustable from your dashboard

Approved on PrestaShop Addons

Verified by review team

No training on your data

GDPR-compliant, zero-retention

65+ languages

Cross-language search

Safe to try on a live store

Doesn't touch your theme or checkout

Widget + REST sync. No template patches.

Test Connection before any data leaves

Dry-run verifies the link from admin.

Disable from the same admin screen

Reversible in one click if it isn't a fit.

See unedited answers from the demo The demo runs on an electronics catalog and behaves the same on yours.

Team chat alerts settings in the Emporiqa dashboard, showing 4 of 10 channels connected. Four destinations are listed, each with a Connected pill, a toggle turned on and a Send test button: a Discord channel called #escalations, a Google Chat space called Support space, a Microsoft Teams channel called Customer Care, and a Slack channel called #support. Every row has a "Which alerts go here" link. Below, an Add a channel section offers Slack, Microsoft Teams, Discord and Google Chat, each connected with a webhook address copied from that app.
A ping lands in Slack, Teams, Discord or Google Chat when a shopper asks for a person.
Emporiqa dashboard for the Emporiqa Demo Store, with a sidebar listing Dashboard, Settings, Billing and Invoices, Members, Products, Pages, Conversations and Logs. A green pill reads "Widget is live on your store". The billing row reads "This period $44.50 of $59 cap, 178 conversations, resets Aug 12". A yellow alert reads "4 customers waiting for a human reply" with a View handoffs button, and a blue alert reads "5 low-rated conversations to review" with a Review button. The Revenue and Conversions panel for the last 30 days shows Revenue from Chat 2,933.00 euro beside Total Revenue 21,102.00 euro, Cart to Checkout 41.9%, Checkout to Purchase 46.2%, and bars for 178 sessions, 31 cart adds, 13 checkouts and 6 purchases.
Revenue from chat beside total, spend against your cap, and who is waiting.

What Your PrestaShop Customers Get

A PrestaShop chat module your shoppers don't have to think about. Live chat with the order reversed: the AI answers product questions itself, and any team member can take over a conversation from the dashboard. Shoppers find the exact item, get answers fast, and reach a person when they want one.

The right combination, with per-combination price and stock

"Size 42 in blue, under 100" returns the exact combination with its specific price and availability. No hunting through attribute dropdowns.

Shipping and policy answers in 65+ languages

Pulled from your CMS pages (shipping, returns, sizing). A French customer asks in French, a German customer asks in German, both get correct answers at 2am.

Hands off to your team with full context

No "please hold while I find someone." The full conversation, customer intent, and suggested next steps land with your team. They pick up without repeating questions.

For your developer: how it runs on PrestaShop

PrestaShop's data model has combinations, specific prices, and language-per-field translations. Generic chat modules treat products as flat records and lose the detail where customers make decisions. Emporiqa is written as a native module that understands the data model.

Combinations drop

Parent-only sync loses every attribute combination.

Translations fragment

Per-language fields get synced partially or duplicated.

Multi-shop ignored

Per-shop pricing and availability flattened.

How Emporiqa runs differently

  • Combinations sync with parent; specific prices intact
  • One event per product across all languages
  • Multi-shop: per-shop pricing and availability preserved
  • Non-blocking webhooks: admin and CSV imports stay fast

Add the PrestaShop Chat Module in Three Steps

Click Connect inside the module, send your catalog, go live. No credentials to copy between tabs. Disable the module from the same screen if it isn't a fit.

1

Install the module

Buy from PrestaShop Addons Marketplace. Upload via Modules > Module Manager.

2

Connect your store

In Modules > Emporiqa, click Connect to Emporiqa. A signed handshake links your store to your Emporiqa account and writes the credentials back automatically. Already have credentials? Open Edit credentials manually and enter your Store ID and Connection Secret from your Emporiqa dashboard under Settings > Store Integration.

3

Send your catalog

On the Sync tab, click Send my catalog. Products, combinations, and translations flow through in the background. The widget goes live on your storefront once the full sync completes.

Full step-by-step setup guide

Screenshots, configuration reference, multi-shop setup, and troubleshooting.

Built for How PrestaShop Works

Combinations, translations, multi-shop, specific prices, handled.

Combinations

Attribute combinations sync with the parent. Specific prices and per-combination stock preserved.

Multilingual

One webhook event per product, all languages included. Cross-language search built in.

Multi-shop scopes

Per-shop pricing and availability preserved. Shoppers on shop A see shop A's catalog.

Non-blocking delivery

Product and page events go to Emporiqa in the background. Admin saves and CSV imports don't wait on the connection.

Admin sync UI

Clear sync status, per-entity counts, manual retry for failed events.

Search by meaning

Matches on meaning, not exact words. A second pass reorders the shortlist so the best fit lands first. Exact SKU lookups still work.

Cart operations in chat

Customers add products to the cart inside the chat. When they're ready, the widget sends them to your PrestaShop checkout. Per-product minimum order quantities are respected, so wholesale and multi-pack catalogs work without surprises.

Conversion tracking

Attributed orders and revenue. Engagement and ratings.

Live chat and human handoff

Escalation with full conversation context attached. Your team can also take over any chat.

Visual search

Shoppers upload a photo (something they saw on social, a style they like) and the chat finds the closest match in your PrestaShop catalog.

Start free with $25 of credit

Pay $0.25 per conversation past the credit. Capped at $59/month by default. No trial deadline, no card needed at signup.

$25 credit on signup

Pay-as-you-go

Self-serve

$0.25 per conversation

100,000 products · cap defaults to $59/mo · no card needed at signup

Enterprise

Large catalogs

Custom

Up to 500,000 products · custom rates · SLA

Both plans: unlimited team members, full analytics, 65+ languages, AI model costs included, cancel anytime.

See full pricing details

PrestaShop Chatbot: Common Questions

Quick answers. Full PrestaShop FAQ →

How much does a PrestaShop chatbot cost?

You pay $0.25 per conversation, with the AI model cost included. New stores get $25 of signup credit, about 100 conversations, no card needed to start. There is no monthly minimum. A $59 monthly cap applies by default and you can adjust it from your billing dashboard.

How do I add a chatbot to my PrestaShop store?

Install the official module from the PrestaShop Addons Marketplace, then click Connect to Emporiqa in the back office. A signed handshake links your store and pulls the connection details back. No API keys to copy, no developer needed. Send your catalog and the widget goes live.

Does it expose my B2B or specific prices?

Only public catalog data reaches the salesperson. The prices and products a logged-out shopper would see on your storefront are the prices and products it works with. Customer-group pricing and any catalog behind login stay private.

Which kind of store do you run?

One chat engine, tuned for twenty store verticals. Each page lists the questions shoppers in that category ask and how the salesperson answers them from your catalog.

Add Emporiqa to Your PrestaShop Store

Three paths. Pick whichever fits where you are today.

See a personalized preview of the assistant on your own storefront, in seconds.

We only screenshot your public storefront. Nothing is installed or changed.

Start free with $25 credit · No card needed at signup · No trial deadline · $0.25/conv

What happens when it can't answer?

Every chatbot has limits. Emporiqa's fallback is built in, not bolted on.

It says so

Low-confidence questions get a candid "I'm not sure, let me get someone" instead of a guess. No fabricated answers, no made-up policies.

Hands over to your team

Escalation includes the full conversation, the shopper's cart, and the question that stumped the chat. Your team picks up where it left off.

You see every one

Every low-confidence escalation lands on your dashboard so you can refine catalog content, FAQ entries, or store policies that the chat couldn't find.