AI chatbot for cosmetics and skincare stores that closes sales
Ingredient lists decide beauty purchases. A shopper might ask about parabens, fragrance, skin type or allergens. The chat answers from the product description, and never invents a medical claim.
Questions your shoppers might type
The kind of question a shopper might send cosmetics, beauty & skincare stores. The chat reads your product data, recommends the right item, and answers these on its own. You can step into any live conversation whenever you want.
does this cream contain parabens
is this safe for sensitive skin
what shade matches a warm undertone
is this fragrance-free
Where cosmetics, beauty & skincare stores lose shoppers
Three pain patterns your category runs into, and what they cost you.
Ingredient questions
Every product carries a long INCI list. What a shopper needs is whether one specific ingredient is in there, without reading through the Latin names.
Skin type and allergies
Is this for sensitive skin, oily skin, acne-prone skin. Without an answer, the shopper will not risk the purchase.
Shade and tone matching
Foundations, lipsticks, concealers. A request can be as specific as a warm-undertone red, a neutral concealer, a cool-toned foundation. Category filters do not answer that.
When a shopper with sensitive skin asks whether the serum is fragrance-free, she gets the ingredient list read back and adds it to the cart. She buys the right shade the first time instead of returning the wrong one.
How Emporiqa fits this category
No scripted flows or FAQ training. The salesperson uses your product data.
Reads the product description
Ingredient lists, skin-type notes and fragrance disclosures are pulled from the product page. The chat quotes what you wrote, not what it guessed.
Answers from your product description only
When a shopper asks if a product treats a condition, the chat sticks to your product text and offers a human handoff. No invented regulatory or medical claims.
Shade and product matching
Ask for a lipstick in a warm red under 25 euros and the chat returns matches from your catalog with price and link.
Languages for EU stores
German, French, Italian, Polish. A shopper anywhere in the EU who writes in their language gets a reply in it, grounded in your product data.
Works with your platform
Official plugins for six self-hosted e-commerce platforms. Install from your marketplace, link your store, run the sync. One-click connect on WooCommerce, PrestaShop, Magento and Shopware; two credentials on Drupal Commerce and Sylius.
Start free with $25 of credit
Pay $0.25 per conversation past the credit. Capped at $59/month by default. No trial deadline, no card needed at signup.
Pay-as-you-go
Self-serve
$0.25 per conversation
100,000 products · cap defaults to $59/mo · no card needed at signup
Enterprise
Large catalogs
Custom
Up to 500,000 products · custom rates · SLA
Both plans: a conversation is billed once, at the shopper's first message. Full analytics, 65+ languages, AI model costs included, cancel anytime.
See full pricing detailsCategory FAQ
Questions store owners in this category tend to have.
Can it say a product is safe for a medical condition?
No. The chat answers from your product description only. If a shopper asks whether a cream treats eczema, the chat offers a human handoff rather than inventing a regulatory claim.
Does it work with WooCommerce?
Yes. WooCommerce products, variations and attributes sync in. Ingredient fields in the product description are read by the chat.
What about PrestaShop stores?
Supported. Product descriptions, features and combinations are available to the chat, including allergen and ingredient fields.
Can we block the chat from making allergen claims?
You control the knowledge base. If a field is not in the product data, the chat says it does not know and offers a person instead of guessing.
Which platform do you run?
Cosmetics, Beauty & Skincare Stores on five self-hosted platforms. The chatbot reads the same kinds of catalog data on each (variations, stock, descriptions) but the platform-specific terminology and integration path differ.
Does Emporiqa work for a WooCommerce cosmetics or skincare store?
Yes. Answers ingredient and skin-type queries like 'moisturizer for sensitive skin without parabens' from your product descriptions on WooCommerce. Does not invent medical claims: pregnancy-safe, allergen, or condition-treatment questions hand off to your team rather than guessing. See the WooCommerce integration page →
Does Emporiqa work for a Magento cosmetics or skincare store?
Yes. Answers ingredient and skin-type queries like 'moisturizer for sensitive skin without parabens' from your product descriptions on Magento. Does not invent medical claims: pregnancy-safe, allergen, or condition-treatment questions hand off to your team rather than guessing. See the Magento integration page →
Does Emporiqa work for a PrestaShop cosmetics or skincare store?
Yes. Answers ingredient and skin-type queries like 'moisturizer for sensitive skin without parabens' from your product descriptions on PrestaShop. Does not invent medical claims: pregnancy-safe, allergen, or condition-treatment questions hand off to your team rather than guessing. See the PrestaShop integration page →
Does Emporiqa work for a Drupal Commerce cosmetics or skincare store?
Yes. Answers ingredient and skin-type queries like 'moisturizer for sensitive skin without parabens' from your product descriptions on Drupal Commerce. Does not invent medical claims: pregnancy-safe, allergen, or condition-treatment questions hand off to your team rather than guessing. See the Drupal Commerce integration page →
Does Emporiqa work for a Shopware 6 cosmetics or skincare store?
Yes. Answers ingredient and skin-type queries like 'moisturizer for sensitive skin without parabens' from your product descriptions on Shopware 6. Does not invent medical claims: pregnancy-safe, allergen, or condition-treatment questions hand off to your team rather than guessing. See the Shopware 6 integration page →
Does Emporiqa work for a Sylius cosmetics or skincare store?
Yes. Answers ingredient and skin-type queries like 'moisturizer for sensitive skin without parabens' from your product descriptions on Sylius. Does not invent medical claims: pregnancy-safe, allergen, or condition-treatment questions hand off to your team rather than guessing. See the Sylius integration page →
Other store categories
Try It On Your Store
Connect your products and watch the salesperson handle shopper questions on your catalog.
Your dashboard shows what each conversation led to. After about 100 free conversations, your own numbers decide.
- $25 signup credit
- $0.25/conversation, capped
- No card required