AI chatbot for cosmetics and skincare stores that closes sales
Beauty shoppers read ingredient lists before they buy. They ask about parabens, fragrance, skin type and allergens. The chat answers from the product description, and never invents a medical claim.
Last updated: 2026-04-22
Questions your shoppers type every day
Real queries from cosmetics, beauty & skincare stores. The chat reads your product data, recommends the right item, and handles these questions without a human in the loop.
does this cream contain parabens
is this safe for sensitive skin
what shade matches a warm undertone
is this fragrance-free
Where cosmetics, beauty & skincare stores lose shoppers
Three pain patterns your category runs into, and what they cost you.
Ingredient questions
Every product has a long INCI list. Shoppers want to know if one specific ingredient is in there, without scrolling through Latin names.
Skin type and allergies
Is this for sensitive skin, oily skin, acne-prone. If the shopper gets no answer, they will not risk the purchase.
Shade and tone matching
Foundations, lipsticks, concealers. Shoppers ask for a warm-undertone red, a neutral concealer, a cool-toned foundation. Category filters do not answer that.
How Emporiqa fits this category
No scripted flows or FAQ training. The salesperson uses your product data.
Reads the product description
Ingredient lists, skin-type notes and fragrance disclosures are pulled from the product page. The chat quotes what you wrote, not what it guessed.
Answers from your product description only
When a shopper asks if a product treats a condition, the chat sticks to your product text and offers a human handoff. No invented regulatory or medical claims.
Shade and product matching
Ask for a lipstick in a warm red under 25 euros and the chat returns matches from your catalog with price and link.
Languages for EU stores
German, French, Italian, Polish. Shoppers across the EU ask in their language and get a reply grounded in your product data.
Try Emporiqa for cosmetics, beauty & skincare stores
Install free with $25 of credit. No card needed at signup. No trial deadline.
Works with your platform
Official plugins for six open-source e-commerce platforms. Install from your marketplace, paste the credentials, run the sync.
Install free with $25 of credit
Pay $0.25 per conversation past the credit. Capped at $59/month by default. No trial deadline, no card needed at signup.
Pay-as-you-go
Self-serve
$0.25 per conversation
30,000 products · cap defaults to $59/mo · no card needed at signup
Enterprise
Large catalogs
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Up to 100,000 products · custom rates · SLA
Both plans: unlimited team members, full analytics, 65+ languages, AI model costs included, cancel anytime.
See full pricing detailsCategory FAQ
Questions store owners in this category ask us.
Can it say a product is safe for a medical condition?
No. The chat answers from your product description only. If a shopper asks whether a cream treats eczema, the chat offers a human handoff rather than inventing a regulatory claim.
Does it work with WooCommerce?
Yes. WooCommerce products, variations and attributes sync in. Ingredient fields in the product description are read by the chat.
What about PrestaShop stores?
Supported. Product descriptions, features and combinations are available to the chat, including allergen and ingredient fields.
Can we block the chat from making allergen claims?
You control the knowledge base. If a field is not in the product data, the chat will say it does not know and hand off instead of guessing.
Which platform do you run?
Cosmetics, Beauty & Skincare Stores on six open-source platforms. The chatbot reads the same kinds of catalog data on each (variations, stock, descriptions) but the platform-specific terminology and integration path differ.
Does Emporiqa work for a WooCommerce cosmetics or skincare store?
Yes. Answers ingredient and skin-type queries like 'moisturizer for sensitive skin without parabens' from your product descriptions on WooCommerce. Does not invent medical claims: pregnancy-safe, allergen, or condition-treatment questions hand off to your team rather than guessing. See the WooCommerce integration page →
Does Emporiqa work for a Magento cosmetics or skincare store?
Yes. Answers ingredient and skin-type queries like 'moisturizer for sensitive skin without parabens' from your product descriptions on Magento. Does not invent medical claims: pregnancy-safe, allergen, or condition-treatment questions hand off to your team rather than guessing. See the Magento integration page →
Does Emporiqa work for a PrestaShop cosmetics or skincare store?
Yes. Answers ingredient and skin-type queries like 'moisturizer for sensitive skin without parabens' from your product descriptions on PrestaShop. Does not invent medical claims: pregnancy-safe, allergen, or condition-treatment questions hand off to your team rather than guessing. See the PrestaShop integration page →
Does Emporiqa work for a Drupal Commerce cosmetics or skincare store?
Yes. Answers ingredient and skin-type queries like 'moisturizer for sensitive skin without parabens' from your product descriptions on Drupal Commerce. Does not invent medical claims: pregnancy-safe, allergen, or condition-treatment questions hand off to your team rather than guessing. See the Drupal Commerce integration page →
Does Emporiqa work for a Shopware 6 cosmetics or skincare store?
Yes. Answers ingredient and skin-type queries like 'moisturizer for sensitive skin without parabens' from your product descriptions on Shopware 6. Does not invent medical claims: pregnancy-safe, allergen, or condition-treatment questions hand off to your team rather than guessing. See the Shopware 6 integration page →
Does Emporiqa work for a Sylius cosmetics or skincare store?
Yes. Answers ingredient and skin-type queries like 'moisturizer for sensitive skin without parabens' from your product descriptions on Sylius. Does not invent medical claims: pregnancy-safe, allergen, or condition-treatment questions hand off to your team rather than guessing. See the Sylius integration page →
Other store categories
Try It On Your Store
Install free with $25 of signup credit. Connect your products and see how the salesperson handles real customer questions. No card needed at signup. No trial deadline.
$25 credit on signup · No card needed · No trial deadline · Cancel anytime