Emporiqa, the AI shop assistant for WooCommerce, PrestaShop, Magento, Shopware, Drupal and Sylius stores
Sellivo vs Emporiqa
A direct comparison for e-commerce store owners deciding between Sellivo and Emporiqa. Facts come from each vendor’s own pricing, product and help pages, checked in October 2026.
The short answer
Sellivo works on Shopify and WooCommerce, in Hebrew and English. Emporiqa runs on six self-hosted platforms, answers in 65 languages and adds photo search.
Both include the AI in the price. Sellivo sells plans by the number of conversations; Emporiqa charges $0.25 per conversation and $0.15 per AI-drafted email reply you send, from $0.
At 500 conversations a month Sellivo is cheaper: $99 on its Starter plan, against $125 on Emporiqa.
Sellivo fits better if you sell on Shopify or WooCommerce in Hebrew or English and want WhatsApp, email, Instagram and Messenger in one tool.
Sellivo
AI sales assistant for Shopify and WooCommerce
Best known for: an AI sales assistant for Shopify, with a WooCommerce plugin and WhatsApp reach.
Source: sellivo.io
Emporiqa
AI shop assistant for sales and support
Native plugins on six self-hosted platforms. Reads catalog data directly. AI model costs included. EU company, databases hosted in Germany, no training on your data.
Where each one fits
Sellivo fits when…
Sellivo is a strong fit for Shopify and WooCommerce stores that sell in Hebrew or English and want a sales assistant which recommends products, recovers carts, and reaches shoppers on WhatsApp (from its Starter plan), by email, and on its top plan on Instagram and Messenger, as well as on-site.
Emporiqa fits when…
Stores on Magento, PrestaShop, Drupal Commerce, Sylius or Shopware. Stores whose shoppers write in languages other than Hebrew and English. Stores that want photo search on the storefront and a per-conversation rate that starts at $0.
Pick Sellivo if…
- You are on Shopify or WooCommerce and want one tool that also runs WhatsApp, Instagram, and email outreach.
- Multi-channel cart recovery across social DMs is central to how you sell.
- Sellivo’s setup already fits your store.
Pick Emporiqa if…
- Your shoppers write in a language other than Hebrew or English.
- You run on Magento, PrestaShop, Drupal Commerce, Sylius or Shopware, which Sellivo does not integrate.
- You want shoppers to search your storefront by photo.
- You want to pay per conversation from $0, without a monthly plan.
- Your priority is the on-site shopping conversation that ends at checkout, not social-channel outreach.
Many of our features started as a merchant’s request. Missing something you need? Tell us, and we’ll write back when it’s built. Request a feature
Side-by-side comparison
| Capability | Sellivo | Emporiqa |
|---|---|---|
| Platform coverage | SellivoShopify first; WooCommerce plugin from its site. | EmporiqaNative plugins on six: WooCommerce, Magento and Adobe Commerce, PrestaShop, Drupal Commerce, Sylius and Shopware 6. |
| Channel focus | SellivoWeb chat, WhatsApp from Starter, email from Growth, Instagram and Messenger on Scale. Source | EmporiqaOn-site storefront chat with human handoff, and AI-drafted replies to customer email that your team sends or, if you switch it on, that it sends itself for proven topics. No WhatsApp or Instagram channels. |
| Visual search (shopper uploads a photo) | SellivoNot offered. | EmporiqaBuilt in. Photo upload returns the matching or closest catalog item. |
| Price for 500 conversations | Sellivo$99 a month (Starter). Source | Emporiqa$125. |
| Data and AI model | SellivoIts website does not say where data is hosted or which AI model it uses. Source | EmporiqaEU company (Bulgaria). Databases and the search index are hosted at Hetzner in Germany. Model calls go to OpenAI in the US under the EU Standard Contractual Clauses; OpenAI keeps requests up to 30 days for abuse checks and does not train on them. Our Data Processing Addendum is published at emporiqa.com/dpa/, with a signed PDF to download. Conversations are deleted after 90 days. |
| Languages | SellivoHebrew and English. | Emporiqa65 languages, with cross-language catalog search: a German shopper finds products in an English catalog. |
| Orders and requests | SellivoCustomer orders shown beside the conversation; returns and exchanges in the chat on its Scale plan. | EmporiqaLooks the order up on your shop and shows it as a card. Return, cancel, order change, quote and invoice requests are collected in the chat and emailed to your team. The chat does not refund or cancel by itself. |
| Your own rules | SellivoStore policies, approval for actions, and discount caps. | EmporiqaWrite a rule for a situation. It can answer with your text, call your endpoint, email your team, or send to Zapier or Make. |
Pricing notes
Sellivo publishes four plans: Launch $10 a month for 50 conversations (web chat only), Starter $99 for 500, Growth $299 for 1,500 and Scale $599 for 3,500, 20% less on annual billing, with no per-conversation overage: you move up a plan when you need more. There is a 7-day free trial. Check sellivo.io/pricing for current numbers.
Emporiqa: Free to start: $25 credit, about 100 conversations. Then $0.25 per conversation, no seat fees. See pricing
Platform coverage
Sellivo is Shopify first. A WooCommerce plugin is offered from its site. There are no integrations for Magento, PrestaShop, Drupal Commerce, or Sylius. Emporiqa ships native plugins for WooCommerce, Magento and Adobe Commerce, PrestaShop, Drupal Commerce, Shopware 6 (installs with Composer or from GitHub), and Sylius.
Frequently asked questions
Is Emporiqa a Sellivo alternative?
Yes, for stores that want AI chat on their own site. Sellivo leans multi-channel on Shopify and WooCommerce and works in Hebrew and English. Emporiqa is native on six platforms, focuses on the storefront conversation, includes photo search, and answers in the shopper’s language.
Does Sellivo support Magento or PrestaShop?
No. Sellivo supports Shopify and WooCommerce. Emporiqa has native plugins for WooCommerce, Magento, PrestaShop, Drupal Commerce, Sylius and Shopware 6.
How does pricing compare?
Sellivo publishes plans from $10 a month for 50 conversations to $599 for 3,500, with no per-conversation overage. Emporiqa is $0 base, $0.25 per conversation with the AI included, and $25 of signup credit.
More detail
Each AI-drafted email reply you send costs $0.15; replies your team writes are free. You set a monthly limit, or none; at the limit the chat is hidden from your shop until the next billing period or until you raise it.
Is Sellivo EU-hosted?
Sellivo’s website does not say where data is hosted, so confirm with the vendor. Emporiqa is an EU company, and its databases and search index are hosted in Germany. Model calls go to OpenAI in the US, which keeps requests up to 30 days for abuse checks, so the AI itself does not run in the EU.
A store that uses Emporiqa, and who builds it
Our business has a complex product catalogue with over 4,000 products and more than 100,000 SKUs, so implementing AI customer support was never going to be straightforward. The chatbot has handled this challenge remarkably well and has become a valuable part of our customer experience.
Built by Rosen Hristov, a former agency CTO with 15 years building enterprise platforms and online shops for clients in Europe, the US and Australia. He works with every store himself, before and after the sale.
Try it with your own products first
Nothing changes on your shop until you say so.
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Install the plugin
Pick your platform. Your products sync on their own.
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Test it on your own catalog
On the test page in your dashboard, the chat answers from your products and pages. Your customers see nothing yet.
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Go live within your monthly limit
Press Go live when you are happy with the answers.
Start with the chat; add customer emails whenever you like.
Using Claude or ChatGPT? Set it up from there
Installing it for clients? Implementation partners
Comparing other tools?
Head-to-head pages for the chat tools store owners most often weigh against Emporiqa:
Try it on your store
Connect your products and see the chat answer shopper questions from your own catalog.
Your dashboard shows what each conversation led to.
- Free to start
- Pay per use, no seat fees
- No card required