AI Sales Agent for E-commerce: What It Does and What It Costs
An AI sales agent recommends products from your catalog, handles buying objections, and walks shoppers to checkout, while a support chatbot mostly deflects tickets. Emporiqa is built sales-first, runs in 65+ languages, and bills pay-as-you-go at $0.25 per conversation with $25 of signup credit and no card.
An AI sales agent is a chat assistant whose job is to sell, not to close tickets. It reads your catalog, recommends the right products, answers buying objections, and guides the shopper to checkout. A support chatbot mostly deflects questions. Emporiqa is built sales-first and bills only when it talks to a shopper.
Support chatbot vs AI sales agent
| What to compare | Support chatbot | Emporiqa |
|---|---|---|
| Primary job | Deflect support tickets | Recommend products and close the sale |
| Recommends from your catalog | No | Yes, by text query |
| Handles buying objections | No | Yes, like a salesperson on the floor |
| Visual search by photo | No | Yes, shopper uploads a photo to find matches |
| Walks shopper to checkout in chat | No | Yes, links the product and the next step |
| Languages | Often a few | 65+ languages |
| Pricing model | Per seat or per resolved ticket | $0.25 per conversation, usage only |
| AI model cost | Often your own key, billed separately | Included, no second bill |
What an AI sales agent does
It works the way a good salesperson works on the floor. A shopper describes what they want, or uploads a photo, and the agent pulls matching products from your catalog. It answers questions about fit, compatibility, and price, handles the usual buying objections, suggests alternatives when something is out of stock, and links the shopper straight to the product and checkout.
It runs in 65+ languages, so a visitor who types in French or German gets answered in their own language. Support questions and order tracking still get handled, but selling is the main job.
Sales agent vs support bot
Most chat tools are support-first with a sales label bolted on. Their core design is ticket deflection: match a question to a help article and end the conversation. That is useful, but it does not recommend a product, handle a price objection, or move a hesitant shopper toward checkout.
A sales agent starts from the opposite goal. Every reply is meant to move the shopper closer to buying. Emporiqa was built this way from the start, so recommendation and objection handling are the core behavior, not an add-on.
What it costs
Emporiqa is pay-as-you-go. There is no monthly base fee and no per-seat charge. You pay $0.25 each time the agent has a conversation with a shopper, and the AI model cost is included, so there is no separate provider bill.
Your first store starts with $25 of signup credit, about 100 conversations, and no card is required to begin. A $59 monthly cap is set by default and you can raise or lower it. Stores up to 30,000 products run on this plan; larger catalogs move to Enterprise.
Questions store owners ask
What is an AI sales agent for e-commerce?
It is a chat assistant built to sell. It recommends products from your catalog, answers buying objections, supports visual search by photo, and walks the shopper to checkout, in 65+ languages. Support and order tracking bolt on, but selling is the main job.
How is it different from a support chatbot?
A support chatbot is built to deflect tickets by matching a question to a help article. A sales agent is built to move a shopper toward buying: it recommends, handles objections, and links to checkout. Emporiqa is sales-first, so that behavior is the core, not an add-on.
Which platforms does it work on?
Emporiqa works on WooCommerce, Magento and Adobe Commerce, PrestaShop 8 and 9, Drupal Commerce, and Sylius. Shopware 6 support is awaiting marketplace approval. You install the official plugin or module and click Connect, with no API keys for the basic flow.
What does an AI sales agent cost?
Emporiqa is pay-as-you-go: $0 base, $0.25 per conversation, with the AI model cost included. Your first store gets $25 of signup credit, about 100 conversations, and needs no card. A $59 monthly cap is set by default and you can adjust it.
Put a sales agent on your store and pay only when it talks to a shopper
Create a free account with $25 of signup credit, about 100 conversations, no card required. Install the plugin, click Connect, and let it start recommending.