Proactive trigger

A rule that automatically opens the chat widget based on shopper behaviour, without the shopper clicking the widget bubble.

In depth

Emporiqa supports four trigger condition types: time on page, URL pattern (e.g. open the chat when the shopper reaches /cart or /checkout), pages viewed in the session, and exit intent. Triggers are rate-limited per-session so a shopper does not get bombarded, and each trigger template is configurable in the dashboard, including how long the popup stays visible before auto-closing (5-300 seconds, default 15).

Related glossary entries

BYOK
Bring Your Own Key. A pricing model where the customer supplies their own API key for the underlying LLM (OpenAI, Anthropic) and pays the …
← Back to full glossary

Try It On Your Store

Connect your products and watch the salesperson handle real shopper questions on your catalog.

  • $25 of signup credit
  • $0.25 per conversation, capped
  • No card required
Try the Live Demo Start free
Contact Us