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Proactive trigger

A rule that automatically opens the chat widget based on shopper behaviour, without the shopper clicking the widget bubble.

In depth

Emporiqa supports four trigger condition types: time on page, pages viewed in the session, URL pattern (e.g. open the chat when the shopper reaches /cart or /checkout), and exit intent. Any trigger can also require a minimum scroll depth before it fires. Audience targeting picks all visitors, new visitors only, or returning visitors. Triggers are rate-limited per-session so a shopper does not get bombarded, and each trigger template is configurable in the dashboard, including how long the popup stays visible before auto-closing (5-300 seconds, default 15).

Try it on your store

Connect your products and see the chat answer shopper questions from your own catalog.

Your dashboard shows what each conversation led to.

  • Free to start
  • Pay per use, no seat fees
  • No card required