In depth
Online salesperson names a way of selling, not a product category. Where a typical chatbot deflects ("Let me know if you need help"), a good online salesperson engages the way a person in a shop would: qualifies the shopper ("gift, upgrade, or something specific?"), recommends one product with reasoning tied to their need, answers questions ("it's pricey" / "is it durable?") with concrete product data, suggests the right variation ("128GB Midnight, plenty of storage, easy to spot"), and closes by adding to cart. It works from the store's own catalog, in the shopper's language, and alongside the store's team rather than instead of it: the shopper can ask for a person at any point. Emporiqa is an AI shop assistant. It sells this way in the chat, including search by photo, and it also drafts replies to your store's customer email. Anyone on your team can step into a live chat on their own and carry on in the same thread.
See also