E-commerce chatbot

An AI chatbot purpose-built for online stores. Reads the store's catalog and policies, recommends products, answers shipping and returns questions, and can add items to cart.

In depth

A generic chatbot answers questions from whatever content you feed it. An e-commerce chatbot is specialized: it understands variants (size, color, SKU), tracks price and stock in real time, respects per-channel or per-locale catalog scoping, and can interact with the store's cart and checkout. That specialization is what separates a generic LLM wrapper from a tool that drives revenue. Emporiqa is designed end-to-end for e-commerce: native plugins for WooCommerce, Magento, PrestaShop, Shopware, Drupal Commerce, and Sylius feed structured catalog data through webhooks, and the chat uses that data to answer and sell.

Related glossary entries

Chatbot vs chat assistant

Same product, two names. Shoppers and search engines use "AI chatbot". Store admin UI and developer docs use "chat assistant". Both refer to the …

Conversational commerce

Selling through conversation rather than through static category pages and search result lists. The shopper describes what they want; the store responds with a …

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Try it on your store

Connect your products and see the chat answer shopper questions from your own catalog.

Your dashboard shows what each conversation led to.

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Pay per use, no seat fees
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