Emporiqa, the AI shop assistant for WooCommerce, PrestaShop, Magento, Shopware, Drupal and Sylius stores
An AI chatbot for Drupal Commerce
The short answer
The best AI chatbot for a Drupal Commerce store is an official module that reads your products natively and recommends from the catalog. Emporiqa is published on drupal.org, supports Drupal 10.3+, 11 and 12 with Commerce 2.40+ and 3.x on PHP 8.1+, and bills pay-as-you-go per conversation with the AI model cost included; current rates are on the pricing page.
Drupal Commerce stores are built by teams that value clean architecture and data they control. A chatbot bolted on with a script tag does not fit that standard. An official module reads product and variation data through Commerce itself, so the chat recommends from your catalog and the integration follows the platform's own conventions.
What to look for in a Drupal Commerce AI chatbot
| What to compare | Generic chatbots | Emporiqa |
|---|---|---|
| How it integrates | Generic chatbotsA hosted script tag, or Drupal's AI module on your own provider key | EmporiqaOfficial module on drupal.org, reads Commerce data natively |
| Version support | Generic chatbotsVaries | EmporiqaDrupal 10.3+, 11 and 12, Commerce 2.40+ and 3.x, PHP 8.1+ |
| Product variations | Generic chatbotsOften missed | EmporiqaReads variations with stock and price |
| What it does on shopping intent | Generic chatbotsAnswers an FAQ or hands off | EmporiqaRecommends a product, finds the right variant, walks to checkout |
| Languages | Generic chatbotsLimited | EmporiqaAnswers in the shopper's language, with cross-language catalog search |
| Pricing | Generic chatbotsFree AI module with your own provider key, or a hosted script | EmporiqaPer conversation and per AI-drafted email reply sent, AI included, a monthly limit you set (see pricing) |
An official module, not a bolt-on
Emporiqa is published on drupal.org and installs the way Drupal teams expect. It supports Drupal 10.3+, 11 and 12 with Commerce 2.40+ and 3.x on PHP 8.1+, and reads products, variations, stock, and price through Commerce. The chat recommends from your catalog and the integration follows Drupal conventions, so your developers can review it before it ships. Drupal's AI module gives you a chatbot framework on your own API key; the Commerce add-ons for it are still alpha.
Recommends and walks to checkout, in any language
The chat reads shopper intent, recommends a specific product with the reason it fits, answers questions about it, suggests the right variation, and walks the shopper to checkout. It answers in the language the shopper writes in, with cross-language search, so a query in one language finds a product cataloged in another.
Pricing with no seat fee
There is no monthly base and no per-seat fee. You pay per conversation with the AI model cost included, and per AI-drafted email reply you send if you connect your mailbox (current rates are on the pricing page). You start free with no card, and set a monthly limit that you can change or remove from the dashboard. At the limit the chat is hidden from your shop until the next billing period or until you raise it.
Questions store owners ask
What is the best AI chatbot for Drupal Commerce?
For Drupal Commerce it is an official module that reads your products natively and recommends from the catalog. Emporiqa is published on drupal.org, supports Drupal 10.3+, 11 and 12 with Commerce 2.40+ and 3.x, and bills pay-as-you-go per conversation with AI included; current rates are on the pricing page.
Is there an official Drupal module?
Yes. Emporiqa is published on drupal.org and installs like any Drupal module. It supports Drupal 10.3+, 11 and 12 with Commerce 2.40+ and 3.x on PHP 8.1 or newer.
Does it read product variations?
Yes. It reads variations with their stock and price through Commerce, so the chat recommends the right variation and answers availability correctly.
What does it cost?
There is no monthly base and no seat fee. It is billed per conversation with the AI cost included, and per AI-drafted email reply you send if you connect your mailbox; current rates are on the pricing page. You start free with no card, and set a monthly limit. At the limit the chat is hidden until the next billing period or until you raise it.
A store that uses Emporiqa, and who builds it
Our business has a complex product catalogue with over 4,000 products and more than 100,000 SKUs, so implementing AI customer support was never going to be straightforward. The chatbot has handled this challenge remarkably well and has become a valuable part of our customer experience.
Built by Rosen Hristov, a former agency CTO with 15 years building enterprise platforms and online shops for clients in Europe, the US and Australia. He works with every store himself, before and after the sale.
Try it with your own products first
Nothing changes on your shop until you say so.
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Install the plugin
Pick your platform. Your products sync on their own.
- Step 1: Install the plugin from WordPress.org
- Step 2: Connect your store in one click
- Step 3: Your products sync, then again each time you save one
- Step 1: Add the module from PrestaShop Addons
- Step 2: Connect your store in one click
- Step 3: Your products sync, then again each time you save one
- Step 1: Install the module with Composer
- Step 2: Connect your store in one click
- Step 3: Your products sync, then again each time you save one
- Step 1: Install the plugin with Composer
- Step 2: Connect your store in one click
- Step 3: Your products sync, then again each time you save one
- Step 1: Install the module from drupal.org
- Step 2: Paste your Store ID and Connection Secret from the dashboard
- Step 3: Your products sync, then again each time you save one
- Step 1: Install the plugin with Composer
- Step 2: Add your Store ID and Connection Secret to .env
- Step 3: Your products sync, then again each time you save one
Another platform? Connect it through our API
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Test it on your own catalog
On the test page in your dashboard, the chat answers from your products and pages. Your customers see nothing yet.
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Go live within your monthly limit
Press Go live when you are happy with the answers.
Start with the chat; add customer emails whenever you like.
Using Claude or ChatGPT? Set it up from there
Installing it for clients? Implementation partners
Add the chat to your Drupal Commerce store
Create a free account, no card needed. Install the module from drupal.org and connect.
Your dashboard shows what each conversation led to.
- Free to start
- Pay per use, no seat fees
- No card required