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BM25

A classical keyword-based ranking algorithm. Scores documents by how often query terms appear, weighted by rarity.

In depth

BM25 remains the baseline for keyword search because it handles exact matches (SKUs, part numbers, named products) that vector search can miss. Most modern e-commerce search stacks combine BM25 with vector search; see Hybrid search.

Try it on your store

Connect your products and see the chat answer shopper questions from your own catalog.

Your dashboard shows what each conversation led to.

  • Free to start
  • Pay per use, no seat fees
  • No card required