In depth
BM25 remains the baseline for keyword search because it handles exact matches (SKUs, part numbers, named products) that vector search can miss. Most modern e-commerce search stacks combine BM25 with vector search; see Hybrid search.
BM25 remains the baseline for keyword search because it handles exact matches (SKUs, part numbers, named products) that vector search can miss. Most modern e-commerce search stacks combine BM25 with vector search; see Hybrid search.
Connect your products and see the chat answer shopper questions from your own catalog.
Your dashboard shows what each conversation led to.