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Emporiqa, the AI shop assistant for WooCommerce, PrestaShop, Magento, Shopware, Drupal and Sylius stores

An AI chatbot for Sylius

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The short answer

The best AI chatbot for a Sylius store is an official plugin that reads your catalog natively and recommends a specific product. Emporiqa is on the Sylius Addons marketplace and Packagist, supports Sylius 1.12, 1.13, and 2.x on Symfony 6 and 7, and bills pay-as-you-go per conversation with the AI model cost included; current rates are on the pricing page.

Sylius stores are built by Symfony developers who install through Composer and review what ships. A chatbot delivered as a script tag does not match that workflow. An official plugin installed from Packagist reads product and variant data through Sylius, so the chat recommends from your catalog and the code fits the project.

What to look for in a Sylius AI chatbot

How it integrates Generic chatbotsScript tag on the page EmporiqaOfficial plugin via Packagist and the Sylius Addons marketplace
Version support Generic chatbotsVaries EmporiqaSylius 1.12, 1.13, 2.x, Symfony 6.4+ or 7.x, PHP 8.1+
Product variants Generic chatbotsOften missed EmporiqaReads variants with stock and price
What it does on shopping intent Generic chatbotsAnswers an FAQ or hands off EmporiqaRecommends a product, finds the right variant, walks to checkout
Languages Generic chatbotsLimited EmporiqaAnswers in the shopper's language, with cross-language catalog search
Pricing Generic chatbotsVaries; often a monthly plan plus a separate AI bill EmporiqaPer conversation and per AI-drafted email reply sent, AI included, a monthly limit you set (see pricing)

An official plugin, installed the Symfony way

Emporiqa is published on the Sylius Addons marketplace and on Packagist, so you install it with Composer and review it like any dependency. It supports Sylius 1.12, 1.13, and 2.x on Symfony 6.4+ or 7.x and PHP 8.1+, and reads products, variants, stock, and price through Sylius.

Recommends and walks to checkout, in any language

The chat reads shopper intent, recommends a specific product with the reason it fits, answers questions about it, suggests the right variant, and walks the shopper to checkout. It answers in the shopper's language, with cross-language search, so a query in one language finds a product cataloged in another.

Pricing with no seat fee

There is no monthly base and no per-seat fee. You pay per conversation with the AI model cost included, and per AI-drafted email reply you send if you connect your mailbox (current rates are on the pricing page). You start free with no card, and set a monthly limit that you can change or remove from the dashboard. At the limit the chat is hidden from your shop until the next billing period or until you raise it.

Questions store owners ask

What is the best AI chatbot for Sylius?

For Sylius it is an official plugin that reads your catalog natively and recommends a specific product. Emporiqa is on the Sylius Addons marketplace and Packagist, supports Sylius 1.12, 1.13, and 2.x, and bills pay-as-you-go per conversation with AI included; current rates are on the pricing page.

How is it installed on Sylius?

Through Composer from Packagist, with the listing also on the Sylius Addons marketplace. It supports Sylius 1.12, 1.13, and 2.x on Symfony 6.4+ or 7.x and PHP 8.1 or newer.

Does it read product variants?

Yes. It reads variants with stock and price through Sylius, so the chat recommends the right variant and answers availability correctly.

What does it cost?

There is no monthly base and no seat fee. It is billed per conversation with the AI cost included, and per AI-drafted email reply you send if you connect your mailbox; current rates are on the pricing page. You start free with no card, and set a monthly limit. At the limit the chat is hidden until the next billing period or until you raise it.

A store that uses Emporiqa, and who builds it

Our business has a complex product catalogue with over 4,000 products and more than 100,000 SKUs, so implementing AI customer support was never going to be straightforward. The chatbot has handled this challenge remarkably well and has become a valuable part of our customer experience.

Hamish, GoCustom, September 2026 Read the full review on Trustpilot

Built by Rosen Hristov, a former agency CTO with 15 years building enterprise platforms and online shops for clients in Europe, the US and Australia. He works with every store himself, before and after the sale.

Try it with your own products first

Nothing changes on your shop until you say so.

  1. Install the plugin

    Pick your platform. Your products sync on their own.

    WooCommerce PrestaShop Magento Shopware Drupal Commerce Sylius
    1. Step 1: Install the plugin from WordPress.org
    2. Step 2: Connect your store in one click
    3. Step 3: Your products sync, then again each time you save one

    Emporiqa for WooCommerce WooCommerce setup guide

    Another platform? Connect it through our API

  2. Test it on your own catalog

    On the test page in your dashboard, the chat answers from your products and pages. Your customers see nothing yet.

  3. Go live within your monthly limit

    Press Go live when you are happy with the answers.

    Start with the chat; add customer emails whenever you like.

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Using Claude or ChatGPT? Set it up from there

Installing it for clients? Implementation partners

Add the chat to your Sylius store

Create a free account, no card needed. Install via Composer and connect.

Your dashboard shows what each conversation led to.

  • Free to start
  • Pay per use, no seat fees
  • No card required
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