It plainly says it does not carry the item and invents nothing. A chatbot that makes things up in front of your shoppers is worse than none, so this one does not.
These are unedited answers from our live demo store, grouped by the question every store owner asks first: will it embarrass me in front of my customers? Read them, then run the exact same query yourself. No account, nothing to install.
Captured from demo.emporiqa.com, July 2026.
Emporiqa answers only from your catalog. It refuses to invent products, discount codes, or policies, and hands off to a human when it is not sure. Every example below is unedited and you can rerun it yourself.
Captured live from the demo store, word for word
Nothing edited. The screenshot beside each answer is the receipt
Rerun any question yourself at the live widget
Our demo store sells electronics. The behavior is identical on any catalog, because it does not depend on the vertical. On your store it answers from your own products.
What it does when a shopper asks for something you do not sell.
It plainly says it does not carry the item and invents nothing. A chatbot that makes things up in front of your shoppers is worse than none, so this one does not.
It refuses to fabricate a code, then surfaces a promotion from the store's own pages. It will not invent a discount, but it knows the ones you offer.
When it should not answer on its own, it hands the shopper to your team with the full story.
A refund on a damaged product is beyond the assistant. It escalates to a human with the full context instead of faking a resolution or inventing a policy.
Convinced? Put it on your own catalog.
Create free accountIt recommends a product, handles the price objection, and moves toward checkout.
A specific product from the catalog, with reasons tied to what the shopper asked for, and it moves toward the sale.
It does not cave or invent a discount. It offers a cheaper product that still fits, and keeps the sale moving.
It adds the item, confirms, offers a laptop bag and a mouse, and a proceed-to-checkout button. It closes.
A shopper sends a photo or asks in another language. It still answers from your catalog.
A French question resolves an English-labelled catalog, answers in French, respects the budget, and offers the close. Serve every market from one catalog.
From a photo with no text, it matched the exact product and its colour variant against the catalog. Upload a photo on the live demo and try it yourself.
The best proof is the one you run yourself. Ask it for something we do not sell, or a discount that does not exist, and watch what it does. It answers only from the catalog, so it tells you the truth instead of inventing one. Found a case where it slips? Tell us and we fix it.
You just saw what it says and can rerun any of it yourself. On your store it does all of this with your own products.
Signup credit included. No card needed to start.
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