Unedited captures

See it work. Then try to break it.

These are unedited answers from our live demo store, grouped by the question every store owner asks first: will an AI chat embarrass me in front of my customers? Read them, then run the exact same query yourself. No account, nothing to install.

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Captured from demo.emporiqa.com, July 2026.

Emporiqa recommends from your own products and refuses to invent ones you do not stock. When it should not answer on its own, it hands the shopper to your team. Every example below is unedited, and you can rerun it yourself.

Captured live from the demo store, word for word

Nothing edited. The screenshot beside each answer is the receipt

Rerun any question yourself at the live widget

Our demo store sells electronics. The behavior is identical on any catalog, because it does not depend on the vertical. On your store it answers from your own products.

It will not lie to your customers

What it does when a shopper asks for something you do not sell.

Do you sell waterproof hiking boots in size 44?

Shopper
Do you sell waterproof hiking boots in size 44?
Emporiqa
We do not sell hiking boots or footwear. Our store offers electronics such as Keyboards, TVs, Smartwatches, Speakers, Tablets, Audio Devices, Drones, Headphones, Monitors, Smartphones, Game Consoles, Laptops, Cameras, Storage Drives, Smart Home devices, and Mice.

It plainly says it does not carry the item and invents nothing. A chatbot that makes things up in front of your shoppers is worse than none, so this one does not.

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Can you give me a discount code for the Apple AirPods Max?

Shopper
Can you give me a discount code for the Apple AirPods Max?
Emporiqa
We don't have a specific discount code for the Apple AirPods Max listed, but there is a Student Discount program that offers 10% off full-price headphones and wearables like the AirPods Max for verified students. This discount applies year-round without a minimum purchase.

It refuses to fabricate a code, then surfaces a promotion from the store's own pages. The only discounts it mentions are the ones you publish.

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It handles the messy cases

When it should not answer on its own, it hands the shopper to your team with the full story.

My laptop arrived with a cracked screen and I want to speak …

Shopper
My laptop arrived with a cracked screen and I want to speak to someone about a refund.
Emporiqa
I'm connecting you to a team member now who can help with your laptop issue and refund request. If you need to leave the chat, please share your preferred contact details like email or phone so they can follow up with you.

A refund on a damaged product is beyond the assistant. It escalates to a human with the full context instead of faking a resolution or inventing a policy.

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It sells from your catalog

It recommends a product, handles the price objection, and moves toward checkout.

I need a laptop for photo editing, budget around 1500 euros

Shopper
I need a laptop for photo editing, budget around 1500 euros
Emporiqa
For photo editing under €1,500, the Acer Swift X 14 OLED (€1,499, Steel Gray / 512GB) is the right call: its 2.8K Pantone‑validated OLED with 100% DCI‑P3 and discrete RTX 4050 speeds colour-accurate editing and exports, want me to add it to your cart?

A specific product from the catalog, with reasons tied to what the shopper asked for, and it moves toward the sale.

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That's a bit more than I wanted to spend. Do you have …

Shopper
That's a bit more than I wanted to spend. Do you have something cheaper that's still good for photo editing?
Emporiqa
Under €1,499, the HP Spectre x360 14 at €1,399 (Nightfall / 512GB) is the best choice for photo editing, its 13.5" 3:2 OLED with 100% DCI‑P3 gives accurate colours and the bundled Tilt Pen helps precise local adjustments. Want me to add this Nightfall / 512GB version to your cart?

It does not cave or invent a discount. It offers a cheaper product that still fits, and keeps the sale moving.

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Yes, add the HP Spectre x360 to my cart

Shopper
Yes, add the HP Spectre x360 to my cart
Emporiqa
Added HP Spectre x360 14 to your cart. Anything else, or ready to checkout?

It adds the exact variant it offered, confirms, and moves to checkout. In the screenshot you can see it also suggests a laptop sleeve before checkout. It closes.

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a gift for my brother, he games a lot. budget 150ish

Shopper
a gift for my brother, he games a lot. budget 150ish
Emporiqa
Does your brother play on PC, console (PlayStation/Xbox/Switch), or multiple platforms?
Shopper
he plays on PC, mostly shooters
Emporiqa
For a PC shooter on a ~€150 budget, the Glorious Model O 2 Wireless at €109.00 is the right call, its 68 g solid shell and BAMF 2.0 sensor give the light, precise tracking shooters need; want me to add the Black version at €109.00 to your cart?

A vague gift brief with only a budget. It asks one useful question, then recommends an in-budget pick tied to the answer and offers the cart. That is how a salesperson handles a shopper who does not know what they want.

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Photo search and cross-language, on your own catalog

A shopper sends a photo or asks in another language. It still answers from your catalog.

Je cherche un casque sans fil avec réduction de bruit pour moins …

Shopper
Je cherche un casque sans fil avec réduction de bruit pour moins de 300 euros
Emporiqa FR
Le Bose QuietComfort Earbuds II à 299 euros sont le bon choix pour un casque sans fil avec réduction de bruit. Leur système CustomTune adapte la réduction de bruit à chaque oreille pour un confort et une efficacité optimaux. Voulez-vous que je vous ajoute la version Triple Black à votre panier ?

A French question resolves an English-labeled catalog, answers in French, respects the budget, and offers the close. Serve every market from one catalog.

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[uploaded a photo of a pair of headphones, no text]

Shopper
Photo uploaded, no text
Emporiqa
We have the Apple AirPods Max in Pink, which is a metallic rose gold-like color. These wireless over-ear headphones feature cushioned ear pads with a breathable knit-mesh canopy and an adjustable stainless steel headband. The price is 549 euros.

From a photo with no text, it matched the exact product and its color variant against the catalog. Upload a photo on the live demo and try it yourself.

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Does it work on a big or messy catalog?

The demo runs on an electronics store. The behavior does not change with the catalog behind it. It reads your product names, descriptions, attributes, and variations, and answers from those. Where a product has a thin description, the answer on that item is thinner. When it is not sure, it says so and hands off to your team. Self-serve covers up to 100,000 products. Larger catalogs run on Enterprise.

Try to break it

The best proof is the one you run yourself. Ask it for something we do not sell, or a discount that does not exist, and watch what it does. It recommends from the catalog and will not invent a product it does not carry, so you see the truth instead of a made-up answer. Found a case where it slips? Tell us and we fix it.

Ask it for your most expensive product. It explains what you get for the price. It does not offer a discount you never set, and it does not talk anyone down to a cheaper model to close faster.

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Who it is for, and who it is not for

The captures above show what it does. This is the part most product pages leave out: the stores where it earns its keep, and the ones where it does not.

Worth trying if

  • Your shoppers have to choose between similar products, on size, fit, compatibility, or specs.
  • The same pre-sales questions keep landing in your inbox.
  • One recovered sale covers a month of conversations.
  • You sell across borders and your customers write in their own language.
  • You run WooCommerce, Magento, PrestaShop, Drupal Commerce, Shopware 6, or Sylius.

Probably not worth it if

  • You sell impulse items at low order values, or your catalog is small enough to browse in a few clicks.
  • What you mainly need is ticket routing with CRM sync. A helpdesk product does that better.
  • You are on Shopify, BigCommerce, or Wix. There is no plugin for those.
  • You need SOC 2, ISO 27001, or a signed SLA on a self-serve plan.

What we do not have yet

  • No holdout mode. The dashboard shows revenue from shoppers who chatted and then bought, and those shoppers were already the interested ones. For a number you can defend, run it on part of your traffic and compare in your own analytics.
  • No topic blocklist, and no way to pin the exact wording of an answer.
  • No conversation export. Chat history is deleted after 90 days.
  • No service level agreement on pay-as-you-go. An SLA and dedicated support are Enterprise terms. On pay-as-you-go the founder answers support email himself, normally within one business day.
  • A young product: few installs and no public reviews yet.

Written down here so you do not have to ask, and so the answer is the same whoever you ask.

Ask ChatGPT if we fit your store

This page is ours. Check us somewhere that isn't. Open ChatGPT, paste the question below, and read what it says about a store like yours.

Would Emporiqa (emporiqa.com) help my online store?
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It may add that we're new, with few outside reviews so far. Fair. That's why everything above is an unedited answer you can rerun at the live widget.

This is the shopper who would have left, staying because someone answered. In their language, at the hour you are asleep.

Put it on your own catalog

You just saw what it says and can rerun any of it yourself. On your store it does all of this with your own products.

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Related: How it stays accurate What it costs Install on your platform